Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Nardellla

Summary

Motivated Year 12 student with 1.5 years of experience in fast food and 6 months in retail. Known for exceptional customer service and ability to thrive in fast-paced environments. Passionate about fitness, baking, writing, and reading.

Overview

2
2
years of professional experience

Work History

Retail Worker

Coles Supermarket
06.2023 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.

Customer Service Team Member

KFC
12.2021 - 06.2023
  • Enhanced customer satisfaction by providing efficient and friendly service at the counter and drivethru.
  • Collaborated with team members for smooth shift transitions, maintaining consistent quality of service throughout the day.
  • Processed orders on POS system and accepted cash and charge payments.

Education

High School Diploma -

Chisholm Institute
Frankston, VIC
10.2024

Certificate II Multitrade Beauty, Hair And Makeup -

Chisholm Institute
Frankston, VIC
10.2023

Skills

  • Adaptability and flexibility
  • Cash handling accuracy
  • Effective communication
  • Problem-solving abilities
  • Multitasking capabilities
  • Organizational skills

Timeline

Retail Worker

Coles Supermarket
06.2023 - Current

Customer Service Team Member

KFC
12.2021 - 06.2023

High School Diploma -

Chisholm Institute

Certificate II Multitrade Beauty, Hair And Makeup -

Chisholm Institute

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Charlotte Nardellla