GRACE RICKARD
Thirroul,NSW
Summary
Resilient, resourceful, ongoing learner, curious, creative, empathetic, people person, effective communicator, persistent, able to work quickly to meet challenging demands.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Childcare trainee
01.2021 - 11.2023
Senior Waitress
Leura Garage
11.2019 - 01.2023
- Waited the busiest customer section in the restaurant and managed the pass (the area where food gets sent out)
- Managed the booking system on busy weekends
- Helped train the junior staff
- Fast paced communication
- Attention to detail
- Multi-tasking
- Professionalism
- Organisation
- Positivity
- Initiative
- Cultural awareness
- Physical fitness
- Technology skills: Word, excel
Trainee waitress
Leura Garage
01.2019 - 11.2019
- Learnt how to deliver high quality hospitality service.
- Learnt how to manage bookings.
- Learnt how to operate the bar.
- Learnt how to manage the pass.
- All on the job training.
- Multitasking.
- Fast paced environment.
- While I was a trainee, I was also studying a Certificate 3 in hospitality and commercial cookery.
Education
International Childcare College
01.2023
Tafe
01.2019
Tafe
01.2019
Blue Mountains Grammar School
01.2018
Skills
Preschool experience skills:
- Patience and Empathy
- Positive attitude
- Able to maintain a calm demeanour in a fast paced, high intensity environment
- Cultural awareness
- Teaching skills
- Quick and effective communication with the educators
- Supervision
- Conflict Resolution
- Child safety
- Early Childhood Development knowledge
- Management of children with disabilities, behavioural issues and social anxiety
- Problem-Solving
- Multitasking
- Activity planning
- Creative Thinking
- Critical Thinking
- Building positive relationships with parents, children and educators
- Active Listening
- Computer Use
- Adaptability
- Participating in team meetings
- Persistance
Hospitality experience skills:
- Complaint Handling
- Customer Service
- Food Safety
- Positive attitude
Certification
Working with Children Check
Additional Education
- 2020, 1st year of business/communications degree, Western Sydney University
- 2019, Jumpstart Program, Leura Garage, The Jumpstart program is an internship that is designed to provide young individuals with the skills necessary to perform well in the hospitality industry.
Hobbies and Interests
- Hiking
- Cycling
- Swimming at the beach
- Art
- Journaling
- Hanging out with friends.
- Cooking delicious dinners
- Going to Australian Survivor fan-based events
Volunteer Experience
- Went to Vietnam to volunteer for 3 months in an orphanage with Two Wolves Abroad. Unfortunately, the trip was cut short due to Covid 19.
- Film maker for a fan-based Sydney Survivor YouTube series.
- Volunteer for fan based ‘Australian live reality games’ amazing race in Sydney.
Timeline
Childcare trainee
01.2021 - 11.2023
Senior Waitress
Leura Garage
11.2019 - 01.2023
Trainee waitress
Leura Garage
01.2019 - 11.2019
International Childcare College
Tafe
Tafe
Blue Mountains Grammar School
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