Summary
Overview
Work History
Education
Skills
Cooking, learning and movement
Timeline
Generic

Charlotte Robb

Chisholm,NSW

Summary

Reliable and personable candidate successful at managing responsibilities with a positive attitude. This is a career that I am passionate about and I'm confident in my ability to learn and to be an integral and supporting team member.

Overview

6
6
years of professional experience

Work History

Retail Assistant

David Jones
11.2021 - Current
  • Greeted customers with friendliness and professionalism.
  • Assisted managers in aspects of business operations.
  • Gained expertise on brands to enhance shopping experience for customers.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations

Administration Assistant

Compassion Australia
11.2021 - 01.2023
  • Worked diligently for a Not-For-Profit, processing supporter requests through multi-communication by phone, email and mail.
  • Consulted with leadership to identify processes requiring improvement to support growth and success.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Upheld a position in the Community and Engagement team, which was responsible for building culture and enhancing teamwork.
  • Created and maintained databases to track and record supporter data and communication
  • Gained experience in salvaging relationships between supporters and the organisation through effective communication and empathy.

OOSH Educator

Maitland Baptist Church Out Of School Hours Care
02.2018 - 08.2021
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Collaborated with adults and children to provide safe and educational experience.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Education

Nutrition And Dietetics - Dietetics

University of Newcastle
Newcastle, NSW
10.2026

Skills

  • Excellent Verbal and Written Communication
  • Goal-Driven
  • Problem-Solving
  • Administrative Support
  • Team Cooperation
  • Empathetic and Personable
  • Reliable and Ambitious

Cooking, learning and movement

When I'm not working or studying, I enjoy cooking, playing sport or exercising. 

Timeline

Retail Assistant

David Jones
11.2021 - Current

Administration Assistant

Compassion Australia
11.2021 - 01.2023

OOSH Educator

Maitland Baptist Church Out Of School Hours Care
02.2018 - 08.2021

Nutrition And Dietetics - Dietetics

University of Newcastle

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Charlotte Robb