Charlotte Robertson
Kapunda,South Australia
Summary
Detail-oriented professional with over 4 years of experience in customer service roles and cash handling. Thrives in fast-paced environments and delivers exceptional service. Skilled in communication, particularly with children, as evidenced by experience with junior primary school-aged students. Committed to upholding high standards of professionalism and cleanliness. Possesses a full driver's license and own vehicle for reliable transportation.
Overview
5
5
years of professional experience
Work History
Retail Assistant
FOODLAND
Kapunda
01.2022 - Current
- Proficient in cash registers, processed customer transactions, and handled cash, credit, and debit card payments
- Outstanding customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience
- Assist in maintaining a clean and organise checkout area and store environment
- Collaborated with team members to manage stock levels, restock shelves/displays item at front of store
- Participated in promotional activities and communicated special offers to customers
- Train new staff on cash handling and customer service protocol
Retail Assistant
COLES
Ingle farm
01.2020 - 01.2021
- Working with children clearance | current
Education
Undergraduate Bachelor Degree - Primary School Education
University of South Australia
Adelaide, SAYear 12 -
Kapunda High School
01.2023
Skills
- Reliable and empathetic to others
- Customer Service Excellence
- Cross-Functional Collaboration
- Calm and welcoming nature
References
August Hall, 0423 859 474
Timeline
Retail Assistant
FOODLAND
01.2022 - Current
Retail Assistant
COLES
01.2020 - 01.2021
Undergraduate Bachelor Degree - Primary School Education
University of South Australia
Year 12 -
Kapunda High School