Charmaine Aquilina
Hovea,WA
Summary
Proven Carer with a track record of delivering compassionate care and emotional support, as demonstrated at Acacia Living Group. Skilled in complex problem-solving and maintaining COVID-19 safety protocols. Achieved significant improvements in clients' quality of life through adaptable and flexible approaches, underpinned by strong verbal communication skills.
Overview
8
8
years of professional experience
Work History
Carer
Acacia Living Group
04.2022 - 08.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Carer
Community Vision
01.2022 - 04.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Professional Dog Groomer
Best Friends Pet Super Centre
06.2015 - 09.2018
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Reception duties such as answering calls, replying to emails, making appointments, checking in up to 25 dogs per day.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Trained animals in behavioral compliance or other special routines or commands.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Reset procedure rooms between appointments and disinfected equipment.
- Educated visitors and staff on proper animal care and handling.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
Acacia Living Group Training Modules
Menora, WA2022
Certificate III - Individual Support (Aged Care)
Open Colleges
07.2023
Skills
- Adaptable and Flexible
- Emotional Resilience
- Respectful and Compassionate
- Complex Problem-Solving
- COVID-19 Safety Policies
- Verbal and written communication skills
- Dependable and Responsible
- Daily living assistance
Additional Information
I have many years experience in customer service and personal client relations. I worked 4 years at Bunnings in the paint department and previously worked as a Veterinary Nurse for 3 years. Through these jobs I have learned how to best manage my time and the spaces around me, to be a quick thinker and a proactive doer but always with my clients, patients and customers at the forefront of everything I do.
Reference
Nicholas Hooker
Case Manager at Acacia Living
0438 087 470
nicholash@cpegroup.biz
Timeline
Carer
Acacia Living Group
04.2022 - 08.2023
Carer
Community Vision
01.2022 - 04.2022
Professional Dog Groomer
Best Friends Pet Super Centre
06.2015 - 09.2018
Acacia Living Group Training Modules
Certificate III - Individual Support (Aged Care)
Open Colleges
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