Summary
Overview
Work History
Education
Skills
Certification
Interests and Hobbies
Personal & Professional References
Timeline
Generic

CHARMAINE LINDBERG

BUNBURY,WA

Summary

Compassionate and dedicated Disability Support Worker skilled at managing appointments, administering medications, assisting with personal care needs, providing daily living support, keeping home environments neat and clean, performing administration duties. Experienced supporting high clinical and high dependency individuals in a residential setting with a caring and empathetic approach. Currently completing Certificate III in Individual Support (Disability) through Activ Pathways, and a Diploma of Nursing & Patient Care Assisting (online) through International Career Institute (Australia).

Overview

9
9
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Activ Foundation
Bunbury, Western Australia
11.2022 - 10.2024
  • Assisted clients with activities of daily living, such as eating (enteral feeding), dressing, and grooming.nteral feeding), dressing, and grooming.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Monitored client progress and reported any changes in behavior or health conditions to supervisor.
  • Transported clients to appointments, social events, and other activities as needed with assigned vehicle
  • Maintained records of services provided, client progress, and goals achieved.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Provided assistance in the home environment including housekeeping.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Prepared and administered medication according to doctor's orders, strict schedules and monitored side effects.
  • Transferred clients from their wheelchairs to their beds, to their commodes safely using manual handling techniques and equipment
  • Maintained organized filing system for client records, providing complete documentation of all interactions.
  • Created detailed and individualized plans to best support clients
  • Advocated for clients to resolve medical or personal crises.
  • Supervised other workers and caregivers providing services to clients.
  • Managed Clients Diabetes including administration of Insulin
  • Working a variety of shifts, including awake night shifts, over night shifts, early morning shifts, day shifts, afternoon/evening shifts.
  • Provided support/first aid when client is having seizures and breath holding episodes whilst remaining calm and focused
  • Contacting Emergency 000 remaining calm, instructing other staff to prepare for paramedics to arrive and to take clients to hospital
  • Supported clients whilst in Emergency Department and communicating with Team Leader/On Call Team Leader.

Youth/Support Worker

Helping Solutions Pty Ltd (Perth)
Bunbury, WA
04.2022 - 11.2022
  • Used calm, positive and encouraging approach with youth.
  • Completed progress notes for each resident and noted pertinent information in client file.
  • Supported youth's activities by answering questions, explaining instructions and helping individuals complete tasks.
  • Developed professional relationships with youth, co-workers and fellow staff team members.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Helped residents with activities of daily living
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Helped clients develop coping mechanisms, technical abilities and job skills.
  • Maintained daily living standards by assisting clients with personal hygiene needs.

Youth Worker

Lot 208 Youth Inc - Australind Youth Centre
Australind, WA
06.2022 - 08.2022
  • Used calm, positive and encouraging approach with youth.
  • Set up and cleaned up after activities.
  • Supervised, directed and monitored safety of youth between ages 12 year to 18 years.
  • Completed documentation for clients attending group sessions.
  • Developed professional relationships with youth, co-workers and fellow volunteers.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Adhered to company food, safety, quality and sanitation policies with meal/snack preparation/cooking

Assisted Christine With Child Support Debt Matter

Christine Bailey
Bunbury, WA
12.2021 - 06.2022
  • Help submit documents for electronic filing on the Ecourts Portal.
  • Helped draft, edit and produce family and civil law legal documentation such as affidavits, statements and other Forms for a Child Support debt case.
  • Sound knowledge of court proceedings.
  • Sound knowledge of legal terminology.
  • Good knowledge of Child Support terminology

Owner/Operator

Pressed To Perfection Ironing Services
Gelorup & Eaton, WA
01.2019 - 04.2020
  • Created a Facebook business page,
  • Communicating with customers via email, phone, social media
  • Invoicing customers.
  • Ironing, folding and hanging of clothes to a high standard
  • Delivering of clients ironing.
  • Prepare profit and loss statements.

Volunteer - Secretary

Tuart Forest Primary School P&C
Dalyellup, WA
12.2016 - 09.2017
  • Maintained the Associations Records (Not financial)
  • Post notice of meetings, using email and social media.
  • Deal with correspondence (in and out),
  • Assist President in drawing up agenda for meetings, distribute agendas to members, record minutes, distribute minutes to members
  • Maintain membership records,
  • Signatory to accounts.

Baker and Cake Decorator - Owner/Operator

Heavenly Cakes & Treats In A Box
Gelorup, WA
12.2015 - 09.2016
  • Created a Facebook business page, communicating with customers via phone, email, and social media.
  • Communicating with customers via phone, email and social media.
  • Invoicing customers.
  • Ordering supplies from wholesalers
  • Baking and decorating cupcakes and specialty cakes for all occasions.
  • General book keeping. General kitchen duties.

Education

Certificate III In Individual Support (Disability) CHC33015 -

Activ Pathways
Bunbury, WA
01-2024

Diploma Of Nursing And Patient Care Assisting -

International Career Institute
Online Learning
01-2024

Non-Accredited Face To Face & Online Training -

ACTIV Foundation
Bunbury, WA
01-2024

Diploma of Mental Health - CHC53315 -

TrainSmart Australia
Online
01-2023

Certificate III - Children's Service (0-5years)

South West Regional College of TAFE
Bunbury WA
12.1997

Skills

  • Implementing Individual Support/Care/Emergency Management Plans
  • Healthcare Documentation
  • Progress Documentation & Incident reporting
  • Proficient in administration duties & computer skills
  • Personal Care (showering & toileting)
  • Dressing & grooming assistance
  • Complex bowel care
  • Mobility support/manual handling
  • Feeding Assistance/Enteral feeding
  • Family Communication
  • Independent Living Support
  • Appointment management/attending appointments with clients
  • Emotional support & companionship
  • Client Transportation
  • First-aid in an emergency situation
  • Medication organization/ordering/administration
  • Household chores, cleaning and sanitizing
  • Client Confidentiality
  • Ordering clients consumables
  • Supporting client through Breast cancer treatments
  • Supporting clients in Emergency Department at the Hospital
  • Supporting clients in various community outings
  • Creative and artistic
  • Decorating clients rooms and living areas

Certification

Western Australian Birth Certificate

National Police Certificate - 17/10/2024

WA C Class Driver's Licence - Expires 16/12/2024 - Own car, registered and insured

RAC - Certificate of Currency - Comprehensive Motor Vehicle Insurance 29/4/24 to 29/4/25

Immunisation History Statement 20/10/2024

NDIS Check - Expires 15/06/2027

WWCC - Expires 22/06/2025

St John First Aid 16/12/2022

- HLTAID009 Provide cardiopulmonary resuscitation

- HLTAID 010 Provide basic emergency life support

- HLTAID011 Provide First Aid

Certificate of Completion - PPE for Community Workers (2024) 20/10/2024

Certificate of Achievement - The Basic of Infection Prevention Control - 20/10/2024

Certificate of Achievement - The Hand hygiene for clinical healthcare workers - 19/10/2024

Certificate of Completion - Manual Handling Training - 18/10/2024

Statement of Attainment - CHC33015 - Certificate III in Individual Support - HLTHS006 - Assist clients with medication - 20/12/2022

Certificate of Completion - NDIS - Supporting Safe and Enjoyable Meals -28/05/2022

Certificate of Completion - NDIS - Supporting Effective Communication Module - 28/05/2022

Certificate of Completion - NDIS - 'Quality, Safety and You'-NDIS Worker Orientation Module-13/04/2022

Certificate of Acknowledgement - Infection Control Training - Covid 19 - 22/08/2022

Interests and Hobbies

  • Restoring and upcycling furniture, interior design & decorating
  • Collecting art/paintings
  • Art and craft activities, photography
  • Road trips, beach and bush 4wdriving
  • Travelling and camping
  • Gardening

Personal & Professional References

  • Leicelle Leaher

Team Leader

Activ Foundation Bunbury 

0418 952 212

Leicelle.Leher@activ.asn.au

  • Jayme Hatcher

Activ Region Manager - Southwest 

0437 392 792

Jayme.Hatcher@activ.asn.au

  • Amanda DeKluyver

Activ Foundation Bunbury 

 Team Leader

0438 239 170

Amanda.DeKluyver@activ.asn.au

  • Steve Page

Friend

0409 298 218

Timeline

Disability Support Worker

Activ Foundation
11.2022 - 10.2024

Youth Worker

Lot 208 Youth Inc - Australind Youth Centre
06.2022 - 08.2022

Youth/Support Worker

Helping Solutions Pty Ltd (Perth)
04.2022 - 11.2022

Assisted Christine With Child Support Debt Matter

Christine Bailey
12.2021 - 06.2022

Owner/Operator

Pressed To Perfection Ironing Services
01.2019 - 04.2020

Volunteer - Secretary

Tuart Forest Primary School P&C
12.2016 - 09.2017

Baker and Cake Decorator - Owner/Operator

Heavenly Cakes & Treats In A Box
12.2015 - 09.2016

Certificate III - Children's Service (0-5years)

South West Regional College of TAFE

Certificate III In Individual Support (Disability) CHC33015 -

Activ Pathways

Diploma Of Nursing And Patient Care Assisting -

International Career Institute

Non-Accredited Face To Face & Online Training -

ACTIV Foundation

Diploma of Mental Health - CHC53315 -

TrainSmart Australia
CHARMAINE LINDBERG