Summary
Overview
Work History
Education
Skills
Timeline
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Shakira Mann

Shakira Mann

Surfers Paradise

Summary

I am a passionate and diligent professional with a wealth of skills and experience that can be valuable in various work environments. I thrive on new opportunities and excel both as an independent worker and as part of a team.

I am eager to explore the details of your vacancy and how I can contribute positively to your organization. I welcome the chance to discuss further and showcase my capabilities. I am available for an interview at your convenience, and I am flexible with scheduling arrangements.

Please consider my strong work ethic, adaptability, and ability to work collaboratively when evaluating my potential fit for your team. I am confident that I can make significant contributions to your organization's success.

Thank you for considering my application, and I look forward to the opportunity to speak with you soon.

Overview

6
6
years of professional experience

Work History

Bartender

TGI Fridays
07.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Alexandra Hills Hotel
03.2022 - 07.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhering to all relevant safety and health regulations, including responsible alcohol service and proper handling of hazardous materials.
  • Collaborating effectively with bar staff, servers, and kitchen staff to ensure smooth operations and efficient service.
  • Operating cash registers and processing payments accurately, including handling cash transactions and processing credit card payments.
  • Managing and resolving any customer complaints or conflicts in a professional and timely manner.
  • Served high customer volumes during special events, nights, and weekends.

Waitress

Sushi Point
01.2020 - 01.2021
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed and reset tables to keep dining room and work areas clean.

Hairdresser Assistant

Moments Hairsalon
01.2018 - 01.2019
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Answered telephone calls to provide information and schedule new appointments.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Assisted hair stylists with colorwork by applying base colors and toners.

Education

High School Diploma -

Carmel College
Thornlands, QLD
11.2020

Diploma - Child, Youth & Family Intervention

TAFE Queensland
Alexandra Hills, QLD
2022

Certificate III - Business

Carmel College
Thornlands, QLD
2020

Skills

  • Bar Operations Management
  • Health Code Compliance
  • Communication
  • Customer Service
  • Cash Handling
  • Team work
  • Problem Solving
  • Inventory Management
  • Multi-tasking
  • Initiative
  • Knowledge of Bar Equipment
  • Mixology Techniques

Timeline

Bartender

TGI Fridays
07.2023 - Current

Bartender

Alexandra Hills Hotel
03.2022 - 07.2023

Waitress

Sushi Point
01.2020 - 01.2021

Hairdresser Assistant

Moments Hairsalon
01.2018 - 01.2019

High School Diploma -

Carmel College

Diploma - Child, Youth & Family Intervention

TAFE Queensland

Certificate III - Business

Carmel College

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Shakira Mann