Chasie Palmer
Townsville
Summary
Detail-oriented Administration Officer with over 5 years of experience in accounts receivable, banking reconciliation, and reporting. Skilled in managing high-volume inquiries and maintaining accurate financial records while supporting internal teams with streamlined administrative processes. Committed to ensuring operational efficiency and enhancing client experiences in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Finance Officer
Miya Services Townsville
Townsville
06.2026 - Current
- Support the Senior Accountant and CFO with day-to-day finance and accounts functions
- Process high-volume accounts payable and accounts receivable transactions
- Assist with invoicing, payment runs, collections, receipts, and income processing
- Complete daily bank reconciliations, including corporate expense card reconciliations
- Maintain accurate financial records and transaction data in Xero
- Assist with payroll administration and related finance processing
- Support month-end processes, including reconciliations, journals, and reporting preparation
- Assist with balance sheet reconciliations and general ledger maintenance
- Support GST, PAYG, FBT, and other compliance-related finance administration
- Maintain supplier, customer, and banking records accurately
- Assist with fixed asset register updates, depreciation schedules, and project accounting records
- Help prepare documentation for audits, tax advisors, and statutory reporting requirements
- Support budgeting, forecasting, and variance reporting through accurate data entry and reporting assistance
- Identify and escalate discrepancies, processing issues, or opportunities for process improvement
- Provide general finance administration support across the broader finance function
Client Service Officer
My Fortress Townsville
04.2026 - 06.2026
- Supported advisers in onboarding clients, conducting reviews, and providing ongoing service
- Supporting advisers with client onboarding, reviews and ongoing service
- Liaised with clients and product providers to facilitate service delivery for superannuation, insurance, and investments
- Managing client records, workflows and compliance requirements
- Coordinated client appointments, follow-ups, and communications to ensure timely service
- Ensuring a high standard of accuracy, professionalism and confidentiality
Administration Officer
Wulguru Group
09.2024 - 04.2026
- Maintained and updated debtor ledger to support cashflow forecasting and reporting
- Maintained and updated debtor ledger, contributing to accurate cashflow forecasting and reporting
- Liaised with clients to follow up on outstanding payments and confirm payment timeframes
- Processed daily bank statements and accurately receipted debtor payments
- Generated progress claims and tax invoices using Jobpac
- Prepared and distributed monthly debtor statements to facilitate clear communication of account status
- Liaised with clients to confirm payment timeframes and follow up on outstanding payments, ensuring timely collection of debts
- Created internal and external rent invoices in line with company requirements
- Prepared and distributed weekly production meeting minutes, identifying completed works for invoicing
- Processed new account applications and set up debtor accounts
- Provided general administrative support across the office as required
Receptionist / Administration Support
NEM Group
02.2024 - 09.2024
- Attend to all inquiries at reception, telephone and e-mail in a timely manner
- Initiate the creation & allocation of quotes
- Supported quality assurance processes by conducting regular reviews and checks.
- Follow up and progress the job statuses
- Managed employee timesheets, ensuring accurate tracking of hours worked
- Coordinated transport and dispatch logistics, optimizing delivery schedules
- Record material orders and deliveries
- Assist with Quality Assurance
Administration Assistant
Stockland Townsville
02.2023 - 02.2024
- Allocated daily banking activities to ensure accurate financial tracking
- General Reception and Administration
- Managed procurement processes for supplies
- Processed miscellaneous charges for clients
- Entered traffic data into tracking systems
- Traffic Data Entry
- Handled tenant and customer inquiries and complaints to enhance service satisfaction
- Adhoc Charges
Junior Office Administrator
Brown and Hurley
02.2021 - 02.2023
- Provided customer phone service and managed phone operations
- Processed invoices for payment
- Handled cash transactions accurately
- Performed reception and administrative duties
Skills
Financial Analysis
Accounts Receivable & Payables
Invoice processing
Budget Management
Jobpac, Xero, SAP & Microsoft Office (Excel, Outlook, Word)
Data Entry & Record Financial Analysis
Time Management & Organization
Attention to Detail and Accuracy
Stakeholder Liaison & Problem Solving
Client communication
Stakeholder Liaison & Problem
Solving
Certification
- Open C Class Drivers Licence
- Current Working with Children Blue Card
- Current Yellow Card
- HLTAID010 - Provide Basic Emergency Life Support
- HLTAID011 - Provide First Aid
References
- Julie Lymer, Administration Manager - 0428 909 787
- Renee Nightingale, HR & Payroll - 0481 381 728
- Rachel Thompson, Senior Accountant - 0457 245 041
Timeline
Finance Officer
Miya Services Townsville
06.2026 - Current
Client Service Officer
My Fortress Townsville
04.2026 - 06.2026
Administration Officer
Wulguru Group
09.2024 - 04.2026
Receptionist / Administration Support
NEM Group
02.2024 - 09.2024
Administration Assistant
Stockland Townsville
02.2023 - 02.2024
Junior Office Administrator
Brown and Hurley
02.2021 - 02.2023