Chauntelle Munro
Griffin,Australia
Summary
With over 10+ years of experience in various positions and roles, I have developed a strong adaptability to different work environments. My versatile skillset, combined with a friendly personality and strong work ethic, allows for seamless integration into any workplace. Excels in customer interactions, demonstrating exceptional organizational skills and self-motivation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Charity Contact Officer
Clever Contacts Pty Ltd
Brendale, QLD
10.2022 - Current
- Executed established procedures in assisting Temporary Vulnerable People.
- Led comprehensive communication initiatives through outbound and inbound calls for charity.
- Executed tasks independently with precision.
- Developed expertise in various computer skills.
Pastry assistant/Cake Decorator
Le Bon Chiox Pty Ltd
Brendale, QLD
08.2020 - 10.2022
- Shift running for casuals and other full-time workers
- Working unsupervised and under time constraints
- Using various Microsoft office programs
- Managed stock audits, confirming inventory accuracy and timely purchase requirements.
- Liaising with multiple stores and clientele.
Hostess/Customer Relations
Lefty’s Bar & Grill
QLD
10.2016 - 11.2019
- Maintained composure in conflict situations, utilizing adept problem-solving techniques.
- Worked independently and with team members to maintain department and assist customers
- Ensured proper handling of food materials following safety guidelines.
Customer Information and Set up
Containers for Change
QLD
10.2018 - 11.2018
- Collaborated effectively within a small team while operating independently.
- Visited multiple sites for the setup of information kiosks.
- Facilitated retention of new customer accounts through effective communication.
- Introduced company goals to new clientele with enthusiasm.
Retail Assistant/Customer Service
Kmart Kippering
Kipparing, QLD
04.2012 - 02.2017
- Worked several different roles throughout the store, adapting to business needs
- Developed strong interpersonal skills in customer facing roles, and through working as part of a close-knit team
- Prioritised tasks and worked in a fast-paced environment
Customer Service
Dominos Clontarf
Clontarf, QLD
11.2015 - 03.2016
- Executed established procedures in assisting Temporary Vulnerable People.
- Led comprehensive communication initiatives through outbound and inbound calls for charity.
- Executed tasks independently with precision.
- Developed expertise in various computer skills.
Education
High School Diploma -
Redcliffe State High School
Redcliffe, QLD11.2015
Skills
- Exceptional communication and customer service skills
- Time management and organisation
- Pleasant and professional phone manner
- Extremely clean and tidy workplace
- Ability to work both autonomously and in a team dynamic
- Conflict resolution
- Microsoft Office programs
Certification
- Cert II & III in Hospitality
- Infection Control Training - COVID 19
- EHA ‘I’m ALERT’ Food Safety Training
Timeline
Charity Contact Officer
Clever Contacts Pty Ltd
10.2022 - Current
Pastry assistant/Cake Decorator
Le Bon Chiox Pty Ltd
08.2020 - 10.2022
Customer Information and Set up
Containers for Change
10.2018 - 11.2018
Hostess/Customer Relations
Lefty’s Bar & Grill
10.2016 - 11.2019
Customer Service
Dominos Clontarf
11.2015 - 03.2016
Retail Assistant/Customer Service
Kmart Kippering
04.2012 - 02.2017
High School Diploma -
Redcliffe State High School