Clare Harding
Glen Oak Maitland ,NSW
Summary
Reliable and upbeat retail sales assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Lovisa
11.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Certificate III - Travel Management
TAFE NSW
Online12.2024
Certificate II - Career Preparation
TAFE NSW
Maitland, NSW06.2023
Skills
- Credit and Debt Card Processing
- Returns and Refunds
- Sales Expertise
- Till Counting
- Product Merchandising
- Opening and Closing Procedures
- Stocking and Replenishing
- Cash Register Operation
- Payment Processing
- Cash Handling
- Product Management and Pricing
- Answering Customer Questions
- Personalized Support
- Promote Products
- Meeting KPIs
- High-Volume Environments
- Merchandising Proficiency
- Restock Shelves
All kinds of creative crafting. Most outdoor sporting activities, shopping, and social activities
I have spent a lifetime growing up, eager to learn and participate in all kinds of new activities. From crafting, to baking and all types of sports.
I have participated in countless sports throughout the years, competition gymnastics and dance, as well as soccer and touch football team sports.
I hold a number of Australian records for fishing, and love all water sports.
I enjoy shopping and spending time with family and friends and have always been very social.
I like to push myself to do the best I possibly can in everything new I try, and feel I am responsible, reliable, determined and capable.
Timeline
Sales Assistant
Lovisa
11.2022 - Current
Certificate III - Travel Management
TAFE NSW
Certificate II - Career Preparation
TAFE NSW
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