Chehara De Silva
Parkville
Summary
Compassionate and motivated Allied Health Assistant with hands-on experience in residential aged care, supported by extensive clinical placements as a Doctor of Physiotherapy student. Skilled in planning and delivering therapy programs, patient engagement, and maintaining accurate health records. Complemented by corporate healthcare experience in medical billing and EHR systems, bringing strong organisational, communication, and problem-solving skills. Dedicated to delivering safe, patient-centred care while supporting allied health professionals in achieving positive outcomes.
Overview
5
5
years of professional experience
Work History
Allied Health Assistant
Royal Melbourne Hospital
01.2025 - Current
- Planning and delivery of individual or group physiotherapy interventions and/or therapy programs
- Correctly and efficiently recording procedures and patient interactions performed
- Providing handovers to relevant allied health professionals on changes to patient health status
- Helping patients and families with applications for services and benefits Undertake discharge planning
- Working to a timetabled care schedule
Billing, Claims and Accounts Officer
Aus Centre For Prevention Of Cervical Cancer
09.2023 - 01.2025
- Manage complex medical billing processes, ensuring accurate coding and timely claims submission.
- Optimize revenue cycles by minimizing claim denials and enhancing reimbursement processes.
- Utilize electronic health record (EHR) systems for accurate documentation and tracking of financial transactions.
- Apply strong analytical skills to identify and rectify billing errors, contributing to ongoing process improvements.
- Commit to the highest standards of accuracy, compliance, and efficiency in medical billing and accounts receivable management.
Allied Health Assistant
Plena
02.2023 - 09.2023
- Delivering of therapy sessions as prescribed by the Allied Health Professional
- Running group exercise classes and one on one therapy sessions with residents
- Documenting individual patient performance and statistics throughout each sessions in a timely and accurate manor
- Assisting patients with use of gait aids and relevant medical equipment
- Providing therapeutic massages as prescribed
- Maintaining safe and clean therapy areas and equipment
- Assisting therapists with relevant administrative duties
- Maintaining regular communication with therapists regarding patients health and progress
Collections Specialist
TSA Group
08.2020 - 01.2022
- Handled account payments and provided information regarding outstanding balances.
- Executed billing tasks and recorded information in company databases.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Delivered exceptional customer service on and maintained friendly and professional demeanour.
- Responded to customer concerns and questions on daily basis.
Education
Certificate IV - Allied Health Assistant
Sterling Institute Australia
01.2021
Bachelor of Science (With Distinction) - Major in Human Biology & Major in Animal Biology
Deakin University
Melbourne, VIC2020
Skills
- Excellent Communication and interpersonal skills
- Adherence to clinical instructions and treatment programs
- Equipment preparation, cleaning & maintenance
- Maintaining infection control and hygiene standards
- Manual handling & workplace safety compliance
- Empathy, patience & client engagement
- Excellent time management & organisational skills
- Risk assessment & safe practice in clinical settings
- Patient-centred care & therapeutic support
- Hazard identification & escalation to supervising clinicians
- Cultural awareness & inclusive practice
Allied Health Assistant
Royal Melbourne Hospital, Allied Health - Orthopaedics, Oncology, Palliative Care and General Medicine units, 02/21 - Current
Royal Melbourne Hospital, Royal Park Campus - Inpatient and Outpatient rehab with Neurological patient caseload
- Planning and delivery of individual or group physiotherapy interventions and/or therapy programs
- Correctly and efficiently recording procedures and patient interactions performed
- Providing handovers to relevant allied health professionals on changes to patient health
status - Helping patients and families with applications for services and benefits
- Undertake discharge planning
- Working to a timetabled care schedule
Timeline
Allied Health Assistant
Royal Melbourne Hospital
01.2025 - Current
Billing, Claims and Accounts Officer
Aus Centre For Prevention Of Cervical Cancer
09.2023 - 01.2025
Allied Health Assistant
Plena
02.2023 - 09.2023
Collections Specialist
TSA Group
08.2020 - 01.2022
Certificate IV - Allied Health Assistant
Sterling Institute Australia
Bachelor of Science (With Distinction) - Major in Human Biology & Major in Animal Biology
Deakin University
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