Chelsea Atkins
Newcastle,NSW
Summary
Proven to excel in customer service and cash handling, I significantly enhanced customer satisfaction and loyalty at Harrington Hotel (NSW) Pty Ltd. Demonstrating a strong work ethic and reliability, I effectively managed transactions and resolved complaints, fostering positive relationships and a team-oriented environment. My skills in customer relations and time management drove operational success.
Overview
1
1
year of professional experience
Work History
Kitchen Hand
Harrington Hotel (NSW) Pty Ltd
09.2022 - 01.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
Education
Bachelor of Criminology / Psychological Science - Law And Psychological Science
University of Newcastle
Newcastle, NSW2027
Higher School Certificate -
St Clare's High School
Taree, NSWSkills
- Customer Service
- Work Ethic and Integrity
- Reliability and punctuality
- Customer Relations
- Patience and Empathy
- Cash Handling
Timeline
Kitchen Hand
Harrington Hotel (NSW) Pty Ltd
09.2022 - 01.2024
Bachelor of Criminology / Psychological Science - Law And Psychological Science
University of Newcastle
Higher School Certificate -
St Clare's High School
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