Chelsea Bennett
Caboolture,QLD
Summary
Accomplished Assistant Manager at KFC. Proficient in leadership and time management, and significantly improving customer satisfaction. Excelled in creating a positive work environment and fostering strong team relationships, demonstrating exceptional communication and organizational skills, whilst supporting the team in all roles.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
KFC
10.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored labour usage and forecasting
- Completed End of Week/Month Stocktakes thoroughly.
Team Member
Millers
10.2023 - 01.2024
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
Education
Graduated Year 12 -
Caboolture State High School
Caboolture, QLD11.2022
Skills
- Time management
- Communication
- Leadership
- Active listening
- Team work
- Punctual
- Work ethic
- Organized
- Roster management
- Customer Service
- Payroll Processing
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Workload Management
- Employee Scheduling
- Recruiting and interviewing
- Compliance understanding
- Orientation and training
Certification
Cert 2 in Hospitality
Cert 1 in Digital Technology and Media
Cert 3 in Fitness
Cert 2 in Eyelash Extensions
Current First Aid Certificate
References
Janene Shaw
Area Coach
0447724253
Hunter Stumer
Team Member
0447533107
Amy Simmons
0478421859
Timeline
Assistant Manager
KFC
10.2024 - Current
Team Member
Millers
10.2023 - 01.2024
Graduated Year 12 -
Caboolture State High School
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