Chelsea Broadbent
Melbourne,VIC
Summary
Hardworking and motivated professional with more than 20-years experience working with the Department of Justice and Community Safety. The bulk of my experience has been within Community Correctional Services and have been in leadership roles for the past 10-years. I have a solid history of balancing staff management, team performance, stakeholder management and operations. I enjoy working closely with staff to maximise productivity and efficiency while also providing wellbeing support and building a positive team culture. I consider myself to be a decisive leader with good planning, time management and organisational skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager, Court Practice
Department of Justice and Community Safety
Pakenham/Dandenong, Victoria
09.2016 - Current
Principal Practitioner
Department of Justice and Community Safety
Frankston/Rosebud, Victoria
08.2014 - 09.2016
Senior Community Corrections Officer
Department of Justice and Community Safety
Dandenong, Victoria
08.2011 - 08.2014
Leading Community Corrections Officer
Department of Justice and Community Safety
Dandenong, Victoria
03.2010 - 08.2011
Supporter Care Administration Officer
Cancer Council Victoria - Community Relations and Fundraising Unit
Melbourne CBD, Victoria
03.2008 - 03.2010
Community Corrections Officer
Department of Justice and Community Safety
Ringwood, Victoria
03.2003 - 10.2004
Youth Worker
Department of Justice and Community Safety
Parkville, Victoria
03.2002 - 03.2003
Education
Post-Graduate Degree - Thesis - Criminal Profiling And Serial Homicide
Royal Melbourne Institute of Technology
Melbourne01-2002
Associate of Applied Science - Clinical Psychology
Royal Melbourne Institute of Technology
Melbourne01-2001
Bachelor of Arts - Criminology
Royal Melbourne Institute of Technology
Melbourne01-1997
Skills
- Staff Development
- Staff Management
- Case Management
- Operations Management
- Performance monitoring
- Performance reporting
- Health and safety compliance
- Process Improvement
- Interpersonal Communication
- Problem-Solving
- Customer Relationship Management
- Cultural Awareness
- Decision-Making
- Process improvement strategies
- Quality assurance and control
- Strategic Planning
- Continuous improvements
- Incident management
Certification
- Emergency Management Training
- Incident Response Training
- Emerging Leaders Program (including 360 degree feedback)
- Core Strengths Training
- Coaching for Performance Training
- Department of Justice Communication Academy Program
- Managers Development Program
Timeline
Manager, Court Practice
Department of Justice and Community Safety
09.2016 - Current
Principal Practitioner
Department of Justice and Community Safety
08.2014 - 09.2016
Senior Community Corrections Officer
Department of Justice and Community Safety
08.2011 - 08.2014
Leading Community Corrections Officer
Department of Justice and Community Safety
03.2010 - 08.2011
Supporter Care Administration Officer
Cancer Council Victoria - Community Relations and Fundraising Unit
03.2008 - 03.2010
Community Corrections Officer
Department of Justice and Community Safety
03.2003 - 10.2004
Youth Worker
Department of Justice and Community Safety
03.2002 - 03.2003
Post-Graduate Degree - Thesis - Criminal Profiling And Serial Homicide
Royal Melbourne Institute of Technology
Associate of Applied Science - Clinical Psychology
Royal Melbourne Institute of Technology
Bachelor of Arts - Criminology
Royal Melbourne Institute of Technology
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