Summary
Overview
Work History
Education
Certification
Timeline
Generic
Chelsea Catalano

Chelsea Catalano

Carlisle,WA

Summary

I am self-motivated have excellent analytical abilities, leadership qualities and am reliable, with the ability to work either in a team environment or on own initiative.

I have the ability to perform tasks efficiently, work under tight constraints, and meet deadlines.

I have excellent written & verbal communication skills. Am a reliable and trusting employee and am very dedicated in each role I have had. I have worked in various industries from retail, customer service, reception, administration, and hospitality

I can adapt to each position and situation I am placed and have an exemplary reputation with customers, both internal and external.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Service

Retravision Online
09.2020 - Current
  • Purchase order maintenance and receivals
  • Manage East Coast returns department
  • Maintain Online Cannington Retravision orders and receivals
  • Organize logistics for large/exceptional freight
  • Prepare RAC insurance claims
  • Resolve customer issues/complaint

Patients Co-Ordinator

Forrest Avenue Dental Centre
08.2018 - 06.2020
  • Monitored and maintain practice reports
  • Regulated online appointment portals
  • Resolve patient complaints
  • Prepared wages on excel
  • Prepared monthly invoices for payment
  • Managed IV department
  • Trained new staff members

Customer Service Associate

Big W
10.2014 - 08.2018
  • Cashier balancing
  • Team management (small team from 4-8 staff)
  • De-escalate customer complaints and concerns.

Kitchen Hand

Modern Catering, Canning Vale
03.2018 - 03.2018
  • Cleaned and maintained the work area
  • Assisted the chief with food preparation
  • Served food and helped those with dietary requirements

Cafe Supervisor

Birdwood Cafe, Leigh-On-Sea
04.2017 - 09.2017
  • Prepare the cafe for opening, close and lock up
  • Maintain food and drink supplies
  • Take food orders and make coffee
  • Maintain cafe cleanliness.

Receptionist/Admin

VAMP FIT
07.2013 - 08.2015
  • First point of contact for clients
  • Processed memberships
  • Debt collection
  • Schedule/maintain PT sessions.

Education

High School Diploma -

Bunbury Catholic College
Bunbury, WA
11.2015

Certification

First Aid Certificate, 04/01/17, 09/01/17

Timeline

Customer Service

Retravision Online
09.2020 - Current

Patients Co-Ordinator

Forrest Avenue Dental Centre
08.2018 - 06.2020

Kitchen Hand

Modern Catering, Canning Vale
03.2018 - 03.2018

Cafe Supervisor

Birdwood Cafe, Leigh-On-Sea
04.2017 - 09.2017

Customer Service Associate

Big W
10.2014 - 08.2018

Receptionist/Admin

VAMP FIT
07.2013 - 08.2015

High School Diploma -

Bunbury Catholic College
Chelsea Catalano