Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Chelsea Clark

Toowoomba,QLD

Summary

Dedicated professional with a rich history of fostering exceptional customer experiences across diverse sectors, including retail, disability support and educational assistance. Through these roles I have honed my ability to connect and communicate effectively with people, I excel at demystifying complex information, making it accessible and understandable for everyone. With a solid track record in organizing, planning, and fostering positive relationships, I'm eager to leverage these skills in a Retail Supervisor position. My aim is to contribute to a team that exceeds its goals, enhances customer satisfaction, and upholds the high standards of a leading retail brand, Bunnings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nursery Hand

Bunnings Warehouse
Dalby, QLD
09.2017 - 01.2019
  • Enhanced customer experience through friendly greetings and expert guidance, upholding a high standard of store presentation by strategically stocking and merchandising products.
  • Pioneered engaging community workshops and delivered exemplary service, effectively managing customer inquiries and providing product knowledge across all store departments.
  • Executed inventory control with precision using advanced systems, developed impactful promotional displays, and supported senior management in strategic operations.
  • Maintained comprehensive knowledge of store inventory, ensuring adherence to company policies and procedures, and excelled in transaction management during peak business hours.
  • Cultivated a customer-centric atmosphere by providing personalized advice and support, maintaining the cleanliness of the store, and ensuring the health of plants through diligent care.
  • Streamlined the handling and distribution of stock, optimizing the supply chain from unloading to sales floor readiness with efficiency and safety.

Coordinator

Hall-Thorpe Sports
Toowoomba, QLD
06.2018 - 01.2022
  • Demonstrated leadership by supervising a dynamic retail team, fostering professional growth, and maintaining high productivity.
  • Designed and executed optimized scheduling strategies to enhance team efficiency, ensuring coverage aligns with customer demand and team development opportunities.
  • Spearheaded community engagement initiatives, significantly increasing program visibility and participation in the Drayton and Toowoomba regions.
  • Led the development of an educational program focused on Auslan, facilitating foundational learning for children and fostering inclusive communication skills.
  • Maintained a supportive role for all staff, offering constructive feedback to ensure adherence to internal business protocols and high standards of professional conduct.
  • Mastered time management and prioritization in a fast-paced retail environment, effectively planning and allocating resources to meet operational targets.

Nursery Hand

Comfort N Care Disability Support
Toowoomba, QLD
11.2022 - Current
  • Provided compassionate assistance to individuals by helping with various housekeeping tasks, enhancing their abilities and independence in managing appointments and utilizing services.
  • Employed keen assessment skills to identify client needs, ensuring tailored care and assistance in daily functions, reinforcing the candidate's supportive nature.
  • Mentored clients with empathy, aiding in the development of personalized skills and strategies to address specific challenges, showcasing a commitment to positive outcomes.
  • Oversaw meticulous financial bookkeeping, ensuring accuracy and compliance, and proactively resolving discrepancies, demonstrating a high level of responsibility and support for the team.
  • Cultivated a positive and inclusive work environment, championing a team culture that values support, cooperation, and collective success.

Teacher Aide

Centenary Heights State School
Toowoomba , QLD
04.2022 - 01.2023
  • Observed student behaviors and utilized success intervention techniques to correct problems
  • Participated in supervision of students during lunch, physical education, and after-school extracurricular activities to maintain peaceful and productive environment
  • Cleaned and organized classrooms, materials, and supplies
  • Collaborated with other departments within the school to ensure successful implementation of delegated tasks.

Education

Associates Degree in Education Studies (DAES) -

University of Southern Queensland
04.2018

High School Diploma -

Dalby State High School
11.2016

Skills

  • Customer-centric focus
  • Strong communication
  • Adaptability and resilience
  • Team Building and leadership
  • Planning and coordination skills
  • Approachable and confident
  • Cultural Awareness and interpersonal skills
  • Education and training
  • Community engagement

Certification

  • Current First Aid and CPR Qualifications
  • Current Asthma and Anaphylaxis Training
  • Driver's Licence Type: P2
  • Current Blue Card
  • Current Yellow card

References

  • Bec Hefron, Diversity Learning Support Officer, Centenary Heights State School, 0437021642
  • Sophie Cowley, Comfort N Care Support, 0481131223
  • Tamika Byatt, Hall-Thopre Sports, 0427163404
  • Ange Young, Lifestyle Coordinator, Bunnings Warehouse, 0481281012

Timeline

Nursery Hand

Comfort N Care Disability Support
11.2022 - Current

Teacher Aide

Centenary Heights State School
04.2022 - 01.2023

Coordinator

Hall-Thorpe Sports
06.2018 - 01.2022

Nursery Hand

Bunnings Warehouse
09.2017 - 01.2019

Associates Degree in Education Studies (DAES) -

University of Southern Queensland

High School Diploma -

Dalby State High School

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Chelsea Clark