Chelsea Francke
Kalgoorlie,WA
Summary
Hardworking and result driven individual seeking employment within the mining industry. Ability to adapt to all working environments. Strong work ethic, willingness to learn, safety conscious and physically fit. Excited to contribute to a team and gain hands on experience in mining operations by gaining employment in a level entry role or an apprenticeship.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Riklan Emergency Management Services
07.2023 - Current
- Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
- Confirm appointments/bookings, communicate with clients, and update client records.
- Answering phone calls, directing to appropriate person or department.
- Maintaining office supplies and ensuring inventory is stocked.
- Assist with administrative tasks such as filing, data entry and issuing nationally accredited regocnised certificates for workplace safety training.
Waitress
Plaza Hotel
01.2022 - Current
- Providing customer service to patrons staying in the hotel, serving beverages and taking food orders.
- Ensure tables are clean and set up ready for next guests.
- Process Eftpos and Cash payments
- RSA certified
- Coordinate with kitchen staff to ensure timely delivery of food orders.
- Upsell additional promotions and recommend menu item choices.
Barista
Jesters
01.2021 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages.
Shift Supervisor
Hungry Jacks
01.2017 - 01.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Completed weekly food counts to keep track of food wastage.
Education
High School Diploma -
Kalgoorlie Boulder Community High School
Kalgoorlie, WA10.2018
Skills
- Time management and organisational skills
- Exceptional communication and interpersonal skills
- Adaptability and flexibility in a fast paced environment
- Attention to detail and accuracy in completing tasks
- Ability to work well in a team and collaborate effectively as well as working independately
Certification
- Working at Heights
- Confined Space Entry
- Gas Testing Atmospheres
- Provide First Aid
- RSA
Willing to obtain qualifications if required.
Additional Information
References
Riklan Emergency Management Services
Anna Bowman - Labour Hire Coordinator
0413336311
Hungry Jacks
Sheila Aumentado - Assistant Manager
0412316441
Hungry Jacks
June Ocean - Assistant Manager
0431155908
Timeline
Receptionist
Riklan Emergency Management Services
07.2023 - Current
Waitress
Plaza Hotel
01.2022 - Current
Barista
Jesters
01.2021 - 05.2023
Shift Supervisor
Hungry Jacks
01.2017 - 01.2022
High School Diploma -
Kalgoorlie Boulder Community High School
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