Chelsea Kenworthy
Bendigo,VIC
Summary
I am a very dependable and responsible person, Over the years i have done all different types of work from data entry, banking, customer service and taking phone calls. These last two years i have stepped up into a director role at a childcare centre which has aloud me to learn a whole new different set of skills, such as payroll, rostering, and managing a large amount of staff. I am a fast learner and willing to give everything a go and do this to the best of my ability. I have great communication skill's, I am a very professional, Hardworking and reliable person. I am highly organized, proactive and punctual with team-oriented mentality. I am great at working in fast paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Interim Director
Jennys Early Learning Centre
01.2024 - 05.2024
- Implemented effective conflict resolution strategies for resolving issues among Staff.
- Assisted in hiring and training new staff members, fostering a positive work environment and team cohesion.
- Mentored new Educators through observation, feedback, and professional development opportunities.
- Conducted regular safety drills to ensure preparedness in case of emergency situations.
- Fostered a positive culture by promoting open communication among staff members and celebrating successes together as a team.
- Conducted regular performance evaluations for continuous staff improvement and professional growth.
- Implemented safety protocols, resulting in a decrease in accidents and incidents within the facility.
- Managed staff meetings effectively, encouraging open dialogue for sharing best practices and addressing challenges collectively.
- Coordinated field trips and extracurricular activities to broaden children''s experiences outside the classroom setting.
- Enhanced parent satisfaction by maintaining open communication and addressing concerns promptly.
- Familiarized parents with center's policies, regulations, fees and curriculum.
- Managed budgeting processes, ensuring cost-effective allocation of funds while maintaining high-quality programming.
- Increased enrollment rates by organizing engaging events, such as open houses and community outreach initiatives.
- Established an employee recognition program to acknowledge outstanding dedication from staff members, boosting morale levels.
- Maintained compliance with state licensing requirements through diligent record-keeping and timely report submissions.
- Completed payroll on a fortnightly bases.
- Completed rostering and leave request
Assistant Director
Jennys Early Learning Centre
06.2023 - 12.2023
- Implemented effective conflict resolution strategies for resolving issues among Staff.
- Assisted in hiring and training new staff members, fostering a positive work environment and team cohesion.
- Mentored new Educators through observation, feedback, and professional development opportunities.
- Conducted regular safety drills to ensure preparedness in case of emergency situations.
- Fostered a positive culture by promoting open communication among staff members and celebrating successes together as a team.
- Conducted regular performance evaluations for continuous staff improvement and professional growth.
- Implemented safety protocols, resulting in a decrease in accidents and incidents within the facility.
- Managed staff meetings effectively, encouraging open dialogue for sharing best practices and addressing challenges collectively.
- Coordinated field trips and extracurricular activities to broaden children''s experiences outside the classroom setting.
- Enhanced parent satisfaction by maintaining open communication and addressing concerns promptly.
- Familiarized parents with center's policies, regulations, fees and curriculum.
- Managed budgeting processes, ensuring cost-effective allocation of funds while maintaining high-quality programming.
- Increased enrollment rates by organizing engaging events, such as open houses and community outreach initiatives.
- Established an employee recognition program to acknowledge outstanding dedication from staff members, boosting morale levels.
- Maintained compliance with state licensing requirements through diligent record-keeping and timely report submissions.
- Completed payroll on a fortnightly bases.
- Completed rostering and leave request
Childcare Educator
Jenny's Early Learning Centre Epsom, bendigo hospital
06.2018 - 06.2023
- Established direct lines of communication with parents, notifying of concerning behavior or health issues.
- Resolved behavior issues and conflicts among participants, facilitating productive conversations and developing atmosphere of mutual respect.
- Built program plans for youth of varying ages to support growth and development.
- Supported growth, development and integration of immigrant children and families.
- Assisted families needing subsidized care with applications and supported enrollment and payment details.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Read aloud and played alphabet games to encourage early literacy.
- Sparked creativity and imagination by helping children discover new things each day.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Implemented warning and timeout strategies to encourage good behavior.
- Introduced learning activities and imaginative play materials for children to explore and manipulate.
- Identified symptoms of emotional and developmental issues and alerted parents or guardians.
- Escorted children on outings and trips to local parks and zoos.
- Helped other educators grow into amazing educators
- Helped other educators with their study
Banking
Stringers dairy
- Completed daily cash balancing and took into the bank
Data Entry
Stringers dairy
- Identified, corrected and reported data entry errors.
- Used data input interface to transcribe information from physical source documents into databases.
- Compiled, sorted and verified digital data against source documents.
Cafe Worker
Debbie’s Deli cafe
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Rotated stock items and ingredients to maintain freshness.
- Operated industrial dishwasher to wash glassware and utensils.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Trained and mentored up to 2 new employees each quarter.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Cafe Worker
Charlie road cafe
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Rotated stock items and ingredients to maintain freshness.
- Operated industrial dishwasher to wash glassware and utensils.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Cashier/Floor Worker
Kmart
- Communicated with coworkers and supervisors regarding tasks and processes.
- Encouraged teamwork through strong communication and interpersonal skills.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Kept the store clean and organized
Education
High School Diploma -
Eaglehawk Secondary College
Bendigo Senior Secondary Collage
Bendigo, VICCert 3 in Child Care -
Practical Outcomes
Diploma in Child Care -
Practical Outcomes
Skills
- Verbal and written communication
- Payment processing
- Excellent communication skills
- Strong computer skills
- Organization and efficiency
- Multi-line telephone skills
- Data entry
- Technologically savvy
- Trust worthy and Approachable
- Friendly and easy to get along with
- Ability to follow instruction
- Fast learner
- Good Cooperation while working in a team environment
- Well-mannered and polite
- Self-motivated and reliable
- Customer Service
Additional Information
I am looking for permanent full time employment Monday to Friday. To have the opportunity to present myself for an interview would be appreciated.
References:
Emma Randall
manager stringers dairy
0439467988
John Stringer
Owner Director of stringers dairy
0427843523
Angelina Thomson
Owner of charlie road cafe Bendigo tafe
0422471554
Paul Avery
Paulieavery@bigpond.com
Room leader at Jenny's early learning centre
0421576717
Certification
- Cert 2 in hospitality
- Cert 3 in childcare
- Diploma in childcare
Timeline
Interim Director
Jennys Early Learning Centre
01.2024 - 05.2024
Assistant Director
Jennys Early Learning Centre
06.2023 - 12.2023
Childcare Educator
Jenny's Early Learning Centre Epsom, bendigo hospital
06.2018 - 06.2023
Banking
Stringers dairy
Data Entry
Stringers dairy
Cafe Worker
Debbie’s Deli cafe
Cafe Worker
Charlie road cafe
Cashier/Floor Worker
Kmart
High School Diploma -
Eaglehawk Secondary College
Bendigo Senior Secondary Collage
Cert 3 in Child Care -
Practical Outcomes
Diploma in Child Care -
Practical Outcomes
- Cert 2 in hospitality
- Cert 3 in childcare
- Diploma in childcare
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