Morgan Greene
Bendigo,VIC
Summary
Dynamic customer service professional with experience at Dan Murphys and Bunnings Warehouse, excelling in sales and client relations. Known for building strong customer connections and enhancing store organisation. Proficient in cash handling and POS systems, demonstrating patience and empathy to ensure a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Customer Service/ Retail Assistant
Dan Murphys
01.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Sales Assistant/ Customer Service
Bunnings Warehouse
01.2021 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
Brauer Collage
Warrnambool, VIC11.2023
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Cash register operation
- Flexible schedule availability
- Cash handling accuracy
- Sales floor organization
Timeline
Customer Service/ Retail Assistant
Dan Murphys
01.2024 - Current
Sales Assistant/ Customer Service
Bunnings Warehouse
01.2021 - Current
High School Diploma -
Brauer Collage
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