Summary
Overview
Work History
Education
Skills
Certification
References
Achievements
Timeline
Generic

CHELSEA LITTLE

Melbourne,Australia

Summary

I am currently studying at Swinburne University and work on a casual basis at MCC Labels during school holidays, and I have a casual job at Coles in their Service Department. Through my education, I have been fortunate to travel to Vietnam, where I stayed with a host family to assist in a building program in the local village. I have volunteered in aged care and also helped with homeless individuals as part of my school program. These life experiences have given me insight and an appreciation for valuing those who are less fortunate, and that working with those communities can make a difference. I believe that with my previous experience with customers in hospitality and retail, I am able to connect, communicate, and work well alongside others. I am always willing to learn new skills, and I have proven to adapt and learn new tasks quickly. I work well in team environments, and I am also able to work independently without supervision.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Representative / Supervisor

Coles Supermarket
01.2020 - Current
  • Junior supervisor
  • Serve customers with a smile
  • Ensure their visit was successful by providing service
  • Answer any inquiries
  • Complete modules to better skills in service
  • Work through stressful times such as peak hour and holiday time for example Christmas

Casual Holiday Worker

MCC Labels
01.2018 - 01.2024
  • Sort and destroy old work tickets
  • Archive paperwork
  • Set up new storage for work tickets
  • Scan and log delivery dockets in central file

Casual Waitress

Timbermill Cafe
01.2019 - 01.2020
  • Serve customers
  • Greet customers with a smile, Enthusiastically engage with customers - during busy periods to keep mood light and fun.
  • Serve and take food orders
  • Clean kitchen to high standards
  • Manage and maintain the floor area
  • Answer questions about menus, giving guests list of items included in dishes when asked.
  • Ensure guests were satisfied with meals, taking swift action to correct problems.

Education

Bchelor of Exercise Sport Science -

Swinburne University
Hawthorn
10-2025

Diploma Of Health Science -

Swinburne University of Technology
Melbourne, VIC
11-2022

Beaconhills College -

Beaconhills College
Pakenham, VIC
01.2021

Skills

  • Reliable person who relates well to others on an interpersonal level and team basis
  • Able to work without supervision whilst also accepting instruction where necessary
  • Eagerness to learn
  • Commitment
  • Flexibility
  • Responsibility
  • Perseverance

Certification

  • Diploma in Health Science
  • Drivers Licence
  • HLTAID011 Provide First Aid
  • HLTAID010 Provide Basic Emergency Support
  • HLTAID009 Provide Cardiopulmonary Resuscitation
  • Volunteer Working with Children's Check

References

  • Ben Wood, MCC Labels, 0428 721 693
  • Carley Armstrong, Netball President, 0402 358 458

Achievements

2017, Cross country captain, 2017, Top 5 Japanese award, 2017, Beacon Award, 2018-2021, Seisa Netball Captain, 2020, Assistant school mixed netball coach, 2016, Represented Victoria in the National Indoor Netball Championships, 2017, Pakenham Netball club Best and Fairest, 2017, Northvale Netball club Best and Fairest, 2018-2020, Beaconsfield Netball club, 2018, Vice captain, 2018, Best Team Player, 2018, SFNL Representative team, 2023, Koo Wee Rup Runners up Best and Fairest

Timeline

Customer Service Representative / Supervisor

Coles Supermarket
01.2020 - Current

Casual Waitress

Timbermill Cafe
01.2019 - 01.2020

Casual Holiday Worker

MCC Labels
01.2018 - 01.2024

Bchelor of Exercise Sport Science -

Swinburne University

Diploma Of Health Science -

Swinburne University of Technology

Beaconhills College -

Beaconhills College
CHELSEA LITTLE