Summary
Overview
Work History
Education
Skills
References
Attributes
Timeline
Generic

Chelsea Makala

Australia

Summary

Motivated individual seeking long-term employment in a dynamic organisation Personable and astute young person with proven time management and collaboration skills developed from pervious work experience. Strong interpersonal skills reinforced by involvement in various programmes to foster confidence and communication abilities. Understanding of general employability skills and the importance of working as part of a team, learning from others and developing as a professional. Young person looking for first-time employment in a position that requires a dedicated, young and enthusiastic employee.

Overview

11
11
years of professional experience

Work History

Junior Counsellor

South Brisbane Seventh Day Adventist Church
01.2014 - Current
  • Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members
  • Provided counselling to students with spiritual and personal issues and maintained relationships with students

Call Centre Representative

Sitel
11.2023 - 03.2024
  • Company Overview: Hire for WestPac
  • Hire for WestPac

Case Worker

SLIP Mercy Community
01.2023 - 10.2023

• Provided counseling and emotional support to youth, including Aboriginal youth, placed in government care.
• Developed individualized plans to prepare 15 to 17-year-olds for adulthood, ensuring a smooth transition before they turned 18.
• Coordinated with various stakeholders to assess needs, track progress, and compile detailed reports.
• Focused on life skills development, promoting independence, and fostering emotional resilience.

Catherine Assistance

Blue Collar
04.2021 - 11.2022
  • Company Overview: Labour Hire
  • Labour Hire

Cleaner

Multhana Property Service
01.2019 - 04.2021
  • Cleaning offices, cafeteria and toilet at Woolloongabba Construction site

Education

High School Diploma -

Brisbane Adventist College

Bachelor of Science - Psychology

University Of Southern Queensland
10.2024

Skills

  • Active Listening
  • Interpersonal Skills
  • Time Management
  • Creative Thinking
  • Written and verbal communication
  • Relationship-Building
  • Administrative support
  • Creative problem solving
  • Microsoft Office Suite Proficiency

References

  • Mackey, Supervisor, Dnata Catering, mckaymogea@gmail.com, 0401561392
  • Sophie Amaiu, Team leader, Sitel Group, Amaiusophie1@gmail.com, 0466258935
  • Maureen Ellson, Director of Adventure Club, South Brisbane Adventist Church, Emellson@Optusnet.Com.Au, 0402 455 922

Attributes

  • Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers.
  • Honest and Reliable: Strong morals and ethics ensure honesty, reliability and ability to undertake tasks responsibly.
  • Flexible: Understanding of need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable at all times.

Timeline

Call Centre Representative

Sitel
11.2023 - 03.2024

Case Worker

SLIP Mercy Community
01.2023 - 10.2023

Catherine Assistance

Blue Collar
04.2021 - 11.2022

Cleaner

Multhana Property Service
01.2019 - 04.2021

Junior Counsellor

South Brisbane Seventh Day Adventist Church
01.2014 - Current

Bachelor of Science - Psychology

University Of Southern Queensland

High School Diploma -

Brisbane Adventist College
Chelsea Makala