Chelsea McGrath-Rafferty
Pakenham,VIC
Summary
Dedicated and committed professional with a genuine desire to help individuals with disabilities live their best lives. Valued member of current organization seeking to expand experience and knowledge by joining esteemed organization. Passionate about making a positive impact and providing support. Confident in ability to contribute effectively to the team.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Homecare Assistance
07.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
- Assisted with daily living activities, running errands, and household chores.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
Disability Support Worker
Mable
08.2021 - Current
- Assisting clients to live independently
- Taking clients to appointments/shopping/lunch and outings
- Home-care
- Personal care
- Light gardening and cleaning
- High level of communication skills
Disability Support Worker
AQA
01.2008 - 01.2013
- Assisted clients to maintain their health and independence
- Assistance in personal care and cleaning
- Assisting clients to attend appointments, social outings and shopping
- Completed on going training in manual handling, first aid, bowel care and spinal care
- Recognition of 5 years with the organisation
Education
Diploma of Library and Information Services -
Chisholm Institute of TAFE
01.2021
Certificate In Education Support - Teaching
Monash University
Clayton, VIC09.2015
Bachelor of Arts - Literary Studies
Deakin University
Burwood, VIC01.2003
Certificate 3 in Personal Care - Community Services/ Personal Care
Wallara Australia
01.2000
Skills
- Time management
- Flexibility
- Problem solving
- Excellent communication skills
- Excellent ability to learn new skills
- Excellent customer service and care
- Computer skills
- Familiar with Microsoft Word
- Familiar with Excel
Certificates Licenses
- Full manual driver’s license
- First aid and CPR certification
- Working with children’s check
- NDIS certified
- Recent positive police check
Hobbies and Interests
- Spending time with my family and friends & fur babies
- Walking/jogging
- Gardening
- Karate
- Crafting & colouring
- Movies and reading books
- Cooking and eating
Professional Highlights
- Disability Support Worker, Mable, 08/01/21, current, Assisting clients to live independently, Taking clients to appointments/shopping/lunch and outings, Home-care, Personal care, Light gardening and cleaning, High level of communication skills
- Kitchen assistant/team member, Railway Hotel, 2023, current, Working as part of a team in a busy kitchen environment, Excellent communication with co-workers, Ability to manage time and get tasks completed on time, Cleaning and maintaining a clean and hygienic kitchen, Excellent customer service
- Disability support worker, AQA, 01/01/08, 12/31/13, Assisted clients to maintain their health and independence, Assistance in personal care and cleaning, Assisting clients to attend appointments, social outings and shopping, Completed ongoing training in manual handling, first aid, bowel care and spinal care, Recognition of 5 years with the organisation
Certification
Valid first aid certificate
Timeline
Personal Support Worker
Homecare Assistance
07.2024 - Current
Disability Support Worker
Mable
08.2021 - Current
Disability Support Worker
AQA
01.2008 - 01.2013
Diploma of Library and Information Services -
Chisholm Institute of TAFE
Certificate In Education Support - Teaching
Monash University
Bachelor of Arts - Literary Studies
Deakin University
Certificate 3 in Personal Care - Community Services/ Personal Care
Wallara Australia
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