CHELSEA ROBARTSON
Brookdale,WA
Summary
Highly organized and detail-oriented worker with a strong drive to exceed expectations in every task. Possesses the ability to analyze data, develop effective strategies, and provide innovative solutions to complex problems. Confident in capacity to make valuable contributions to team success. Seeking to leverage skills and knowledge to take on new challenges and excel in a collaborative work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Traffic Controller
LGC Traffic Management
11.2023 - Current
- Direct traffic: Use stop/slow bats, hand signals, and other devices to direct traffic and pedestrians
- Set up signage: Install and maintain signs, cones, and other temporary markers
- Manage traffic plans: Apply and monitor road management plans
- Communicate: Use radios to communicate with other traffic controllers, emergency services, and construction workers
- Enforce laws: Follow traffic laws and regulations
- Provide assistance: Help disabled or stranded motorists
- Implement detours during emergencies
- Coordinate with law enforcement and emergency services
- Explain operations and answer questions
- Take directions from supervisors and other authorities
- Inspect and clean signs and equipment
- Lift heavy objects
- Stand for long periods of time
- Fifo + short term away works
Picker Packer
CTI Logistics, Yusen Logistic, DHL, COVS
07.2016 - 11.2019
- Accurately picked, packed and shipped orders in a timely manner
- Picked customer orders, reviewing for correct number and type of product to eliminate errors
- Identified and located products within warehouse after reading orders
- Maintained cleanliness of work area while adhering to safety regulations
- Rotated between jobs to pull items, pack items, and load pallets
- Utilized RF scanners to track shipments and ensure accuracy of order fulfillment
Customer Service Cashier
Pedal and Flipper
02.2018 - 06.2018
- Maintained high standards of customer service during high-volume, fast-paced operations
- Performed store opening and closing duties as required
- Built positive relationships with customers by providing friendly and helpful service
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register
- Received payment by cash, check, credit cards, vouchers or automatic debits
- Answered incoming calls promptly and professionally following established guidelines
Phone Sales Representative
Sportsbet
01.2016 - 06.2016
- Wrote letters to respond to correspondence from customers and to follow up initial sales contacts
- Called from potential customers who had been solicited through advertisement
- Recorded names, addresses, purchases, and reactions of prospects contacted
- Established long-term customer loyalty by providing excellent customer service and support
- Monitored competitor activities closely to stay ahead of the competition
- Managed large volumes of incoming calls effectively within established timelines
- Displayed a professional demeanor when interacting with clients over the phone
Education
High School Diploma -
Kelmscott Senior High School
Kelmscott, WA01.2015
Skills
- Basic computer skills
- Cleaning skills
- Customer Service
- Excellent Communication
- Problem-Solving
- Outgoing and Friendly
- Attention to Detail
- Goal-Oriented
- Teamwork
- Time Management
- Basic Math Skills
- Positive Attitude
- Maintaining Clean Work Areas
- Traffic Routing
- Traffic Sign Setup Knowledge
- Two-Way Radio Proficiency
- Basic Tools
- Project Deadlines
- Valid state driver's license
- Radio communication
- Emergency response management
- Time management
- Traffic safety expert
- Attention to detail
- Multitasking Abilities
- Teamwork and collaboration
- Traffic monitoring
- Active listening
- Team building
- Safety plans advisory
- Traffic control technician
Certification
- White card
- Traffic controller + Basic traffic management
- RSA
- RSG
Timeline
Traffic Controller
LGC Traffic Management
11.2023 - Current
Customer Service Cashier
Pedal and Flipper
02.2018 - 06.2018
Picker Packer
CTI Logistics, Yusen Logistic, DHL, COVS
07.2016 - 11.2019
Phone Sales Representative
Sportsbet
01.2016 - 06.2016
High School Diploma -
Kelmscott Senior High School
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