Chelsea Sharman
Cranbourne,VIC
Summary
Results-driven Customer Service Professional with extensive experience at Hungry Jack's. Proven expertise in cash handling, problem-solving, and service quality enhancement. Demonstrated ability to collaborate effectively within teams while maintaining composure in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Hungry Jack's
04.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of service areas to enhance customer experience.
- Handled cash, credit, and electronic payments accurately to ensure financial integrity.
Kitchen Hand
McDonald's
05.2022 - 03.2024
- Assisted in food preparation and assembly to ensure timely service during peak hours.
- Maintained cleanliness and organization of kitchen workspace to comply with health regulations.
- Operated kitchen equipment safely and efficiently to support daily operations.
- Collaborated with team members to streamline workflow and enhance service speed.
Customer Service Cashier
FoodWorks Supermarkets
10.2021 - 12.2022
- Enhanced service delivery by optimizing workflow during peak hours.
- Trained new staff on operational procedures and customer service best practices.
- Monitored inventory levels and communicated restocking needs to management.
- Incorporated customer feedback to consistently improve service quality and satisfaction.
Education
Certificate III - Individual Support (Disability)
Upskilled
Sydney, NSW02-2027
No Degree -
Lilydale High School
Lilydale, VIC12-2023
Partial Cert III - Allied Health Assistance
Box Hill Institute of TAFE
Melbourne, Victoria, VIC12-2023
No Degree -
Launching Place Primary School
Launching Place, VIC12-2019
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Initiative
- Problem solving
Timeline
Customer Service Cashier
Hungry Jack's
04.2024 - Current
Kitchen Hand
McDonald's
05.2022 - 03.2024
Customer Service Cashier
FoodWorks Supermarkets
10.2021 - 12.2022
Certificate III - Individual Support (Disability)
Upskilled
No Degree -
Lilydale High School
Partial Cert III - Allied Health Assistance
Box Hill Institute of TAFE
No Degree -
Launching Place Primary School
Awards
Aussie of the Month in Primary School
Yarra House Captain in Primary School
4 Excellence Awards in High School