Chelsea Wilson
Forestville
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew member
Hoyts
07.2024 - Current
- Provided excellent customer service, ensuring a welcoming and supportive environment
- Effectively communicated with clients and team members to meet business goals
- Adapted to challenges and solved problems efficiently
- Demonstrated strong multitasking skills in a fast-paced setting
Event Security
Brookvale Oval
01.2023 - 01.2024
- Ensured the safety and security of attendees during events.
- Monitored crowds, resolved conflicts, and provided assistance to patrons.
- Communicated effectively with team members and event organisers to maintain a secure environment.
- Demonstrated the ability to remain calm and professional under pressure.
Retail Team Member
Woolworths
01.2021 - 01.2022
- Assisted customers with product inquiries, locating items, and providing recommendations.
- Stocked shelves, managed inventory, and ensured products were displayed neatly.
- Processed customer transactions efficiently and maintained a clean checkout area.
- Demonstrated reliability and adaptability in a fast-paced retail environment.
Education
Sports and Event Management
University of Technology Sydney
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Mercy Catholic College
01.2024
Skills
- Strong interpersonal and communication skills
- Excellent customer service and relationship-building
- Team-oriented with a positive and motivating attitude
- Adaptability in challenging situations
- Strong memory and ability to retain information
- Passion for health and promoting an active lifestyle
- Customer service
- Time management
Certification
- RSA: SITHFAB021
- Document Number: OL2817873
- Issued On: 2025-05-29
Timeline
Crew member
Hoyts
07.2024 - Current
Event Security
Brookvale Oval
01.2023 - 01.2024
Retail Team Member
Woolworths
01.2021 - 01.2022
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Mercy Catholic College
Sports and Event Management
University of Technology Sydney
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