Chelsea Bass
Mount Druitt
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assistant
Total Tools
02.2023 - Current
- Established rapport with customers using active listening and interpersonal skills.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Sales Assistant
Anaconda
05.2022 - 12.2023
- Established rapport with customers using active listening and interpersonal skills.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Sales Assistant
Workscene
02.2021 - 06.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Helped customers locate products and checked store system for merchandise at other sites.
Crew Member
McDonald's
01.2019 - 03.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Education
No Degree -
Chifley College Senior Campus
Mount Druitt, NSW10.2018
Skills
- Phone Answering
- Information Updates
- Cash Handling
- Accessories and Footwear
- Opening and Closing Procedures
- Active Learning
- Sales Expertise
- Answering Customer Questions
- Upselling Strategies
- Till Counting
- Merchandising Proficiency
- Cash Register Operation
Certification
- Certificate 3 in retail, ARA retail association - 2021
Timeline
Sales Assistant
Total Tools
02.2023 - Current
Sales Assistant
Anaconda
05.2022 - 12.2023
Sales Assistant
Workscene
02.2021 - 06.2022
Crew Member
McDonald's
01.2019 - 03.2020
No Degree -
Chifley College Senior Campus
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