Chelsie De Leon
Hilbert,WA
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities and meeting company objectives. Adept at maintaining a positive attitude and demonstrating a strong willingness to take on additional responsibilities to meet team goals. Skilled in thriving under pressure, adapting to new situations and challenges, and ultimately enhancing the organizational brand.
Overview
2
2
years of professional experience
Work History
Team Member (Grocery/Service/Bakery)
Coles Supermarket
Armadale, WA
09.2022 - Current
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Stocked shelves and organise merchandise displays for easy retrieval.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Handled customer inquiries and suggestions courteously and professionally. Offered advice and assistance to customers, paying attention to special needs and wants.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Work Experience
Teaching Assisstant
Forrestdale, WA
11.2022 - 12.2022
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Taught courses under guidance of senior instructors.
Education
Cecil Andrews Senior High School
Armadale, WA10.2024
Skills
- Customer Service
- Clear Communication
- Complex Problem-Solving
- Organizing Work Stations
- Heavy Lifting
- Problem-Solving
- Social Skills
- Multitasking
- Time Management
- Workplace Safety
- Teamwork and Collaboration
- Leadership qualities
Timeline
Work Experience
Teaching Assisstant
11.2022 - 12.2022
Team Member (Grocery/Service/Bakery)
Coles Supermarket
09.2022 - Current
Cecil Andrews Senior High School