Summary
Overview
Work History
Education
Skills
Certification
Training And Certificates
References
Timeline
Generic

Cheryl Wainwright

Greenfields,Australia

Summary

Accomplished Community Development and Housing Services professional with 20+ years’ experience across local government, state government, and community organisations. Recognised for building strong stakeholder relationships, leading teams, and delivering programs that address community needs. Skilled in tenancy management, service planning, policy implementation, and stakeholder engagement. Brings a strong mix of leadership, governance, program development, and hands-on service delivery, with a proven ability to manage budgets, staff, and projects in complex environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Team Leader Community Capacity Building, Renamed (Coordinator Community Development)

Shire of East Pilbara
11.2022 - 01.2025
  • Strategic Planning for service area
  • Internal and External Stakeholder engagement
  • Developing, Coordinating and Implementing Initiatives
  • Consultation and collaboration with Community and Stakeholders
  • Providing professional support for staff includes one on one, identifying training opportunities for all staff in the Community Services Directorate
  • Budget review, procurement
  • Data collection and Reporting
  • Representative on steering committees and working groups.
  • Procedure development
  • Creating and Supporting Involvement with activities, workshops and programs to address community-identified issues.
  • Facilitate opportunities for networking and collaboration projects.
  • Promoting resources.
  • Expand leadership through mentoring and advocacy, planning, including strategies for long-term change.

Housing Property Services Officer

Department of Communities – Housing
09.2020 - 11.2022
  • Company Overview: Department of Communities offers public/social housing to eligible community members.
  • Tenancy Management including preparation of legal documents and sign-up.
  • Void, ingoing inspections including vetting.
  • Annual inspection
  • Evaluating maintenance and completing scopes.
  • Liaising with stakeholders
  • Supporting the development of community and tenants’ programs
  • Coaching and informal mentoring
  • GROH and leasing support
  • Department of Communities offers public/social housing to eligible community members.

Housing Service Officer

Department of Communities
01.2014 - 01.2020
  • Tenancy management includes preparation of legal documents and sign-ups.
  • Account management and monitoring including rent assessments.
  • Property inspection and maintenance including legal compliances.
  • Customer Service
  • Data Entry
  • Monitoring KPI’S and meeting the targets.
  • Liaising with support agencies and other government departments.

Senior Family Support Officer

Waroona Community Resource Centre INC.
01.2011 - 01.2013
  • Company Overview: Waroona Family Support Service aims to support families and individuals to acquire knowledge, skills and confidence to effectively manage their lives.
  • Support including Action planning and case management goals.
  • Setting, referrals, informal counselling, Basic Budgeting, Home visits and Advocating on a variety of issues such as Housing, Domestic Violence, Legal, Drug and Alcohol, and Parenting.
  • WANILS applications including budgets and support letters.
  • Coordinate Emergency relief group in Waroona including funding and sourcing of food, applications.
  • Volunteer management
  • Networking in PEEL and Southwest regions
  • Procurements, Source funding grant submissions and acquittals
  • Data collecting and summary reporting.
  • Finance – Budgeting Management
  • Developing policies and procedures, Governance
  • Development, implementation, and maintenance of community programs
  • Community Capacity building with community development
  • Support with administration, programming and funding for Waroona Youth Centre
  • Business plans and strategic planning
  • Minute taking and Marketing and public relations.
  • Waroona Family Support Service aims to support families and individuals to acquire knowledge, skills and confidence to effectively manage their lives.

Housing Support Worker

Centrecare
01.2009 - 01.2011
  • Assessments in C-FAS/SHAP supported housing.
  • Outreach case management, Home Visits
  • Advocating
  • Referrals
  • Management report
  • Data Entry
  • Emotional support
  • Practical support, children, parenting, finances, housing
  • Liaising with Department of Housing
  • Assistance in resolving conflict or disputes.
  • Support with managing Clients finances and developing a budget.
  • Informal Counselling
  • Links with other support agencies in the community
  • Advice on housekeeping or home management.
  • Case work meetings.

Advocate/Support Worker

Pat Thomas Memorial Community House
06.2009 - 11.2009
  • Company Overview: Pat Thomas House is a non-profit organisation committed to providing services to women and children who have experienced or witnessed domestic violence.
  • Advocating for clients with other agencies and services
  • Emotional Support
  • Administration support
  • Data collection and entry using SAAP (SMART)
  • Safety planning
  • Support for CALD and Indigenous families
  • Assessments/ Intakes/Exits
  • Referrals to other community services
  • Risk assessments
  • Support clients in gaining/maintaining medium to long term housing
  • One On One support
  • Case work meetings
  • Networking to raise awareness of Domestic Violence and the effects on Women and children.
  • Children’s activities.
  • Pat Thomas House is a non-profit organisation committed to providing services to women and children who have experienced or witnessed domestic violence.

Education

Senior School Certificate -

Scarborough Senior High School
01.2003

Diploma -

Australian Nanny School

Certificate 111 - Human Services

Carine TAFE

Certificate 1V - Social Housing

TAFE

Skills on Parenting Certificate -

Community Skills Training Centre

Certificate in NILS Training -

Certificate in Emergency Relief Training -

YMCA Institute of Education and Training

Skills

  • Strategic Community Development & Capacity Building
  • Stakeholder & Community Engagement (Government, NGOs, Aboriginal Corporations, Community Groups)
  • Housing & Tenancy Management (Property, Compliance, Maintenance Scoping)
  • Leadership, Mentoring & Staff Development
  • Program Design, Coordination & Delivery
  • Governance, Policy & Procedure Development
  • Budgeting, Procurement & Reporting
  • Conflict Resolution, Mediation & Advocacy
  • Culturally Safe & Inclusive Practice (Aboriginal, CALD, LGBTQIA)
  • Strong Communication, Diplomacy & Customer Service

Certification

  • A Class License
  • White Card
  • Working with Children Card (Valid till Nov 2025)
  • NDIS Clearance
  • IRLEN Assessor

Training And Certificates

  • Senior School Certificate, Scarborough Senior High School
  • Diploma, Australian Nanny School
  • Certificate 111 Human Services - Carine TAFE
  • Certificate 1V Social Housing - TAFE
  • Skills on Parenting Certificate - Community Skills Training Centre
  • Certificate in NILS Training
  • Certificate in Emergency Relief Training (CHCFLE301a, CHCFE302A) - YMCA Institute of Education and Training
  • Boundaries Training
  • Drug and Alcohol Training- Southwest Drug and Community Service
  • Legal Aid (New legislation to VRO)
  • Responsible Alcohol serving Certificate.
  • Mental Health First Aid Adults
  • Domestic/Family Violence in agency training
  • Protective Behaviours
  • Working with Women with complex needs
  • Opening Closets -Southwest Refuge (2006)
  • Working with Indigenous Clients -Pat Thomas Memorial House
  • CALD training-Centrecare
  • Suicide Postvention Training- Headspace
  • Certificate in attendance Costing and Pricing- Linkwest
  • Utilities: Advocacy and consumer rights- Finucare
  • Grant Writing – Peel Volunteer Group
  • Workers’ rights – Peel Community Legal
  • Aboriginal Cultural Workshop – Tony Galgaret
  • Consumer Credit – Peel Community Legal
  • To be a Super Supervisor – WACOSS
  • Office procedures safety – Work Pro
  • Discrimination, Harassment and Bullying – Work Pro
  • Housing Service Officer Training – Department of Housing
  • TRIM Master class, next step, essentials – Department of Housing
  • Business Classification scheme – Department of Housing
  • Recordkeeping Awareness training – Department of Housing
  • Housekeeping - Department of Housing
  • Freedom of information and information request – Department of Housing
  • Property Services JRT- Department of Communities (2019)
  • 4x 4 Training (2022)
  • Work Health, Safety, and Injury Management for managers (2022)
  • First Aid Certificate – St Johns Ambulance (2023)
  • Volatile Substance Use – Hope Community Services (2023)
  • Local Government Place making certificate (2023)
  • Martu Culture Training - Kanyirninpa Jukurrpa (2024)
  • Nyiyaparli Cultural Training – Coongan (2024)
  • Opening Closets – Living Proud (2024)
  • Newman Women’s Summit (2024)
  • LGBTQIA+ Summit (2024)
  • Supervision and leadership – WALGA (2024)

References

References available upon request.

Timeline

Team Leader Community Capacity Building, Renamed (Coordinator Community Development)

Shire of East Pilbara
11.2022 - 01.2025

Housing Property Services Officer

Department of Communities – Housing
09.2020 - 11.2022

Housing Service Officer

Department of Communities
01.2014 - 01.2020

Senior Family Support Officer

Waroona Community Resource Centre INC.
01.2011 - 01.2013

Advocate/Support Worker

Pat Thomas Memorial Community House
06.2009 - 11.2009

Housing Support Worker

Centrecare
01.2009 - 01.2011

Senior School Certificate -

Scarborough Senior High School

Diploma -

Australian Nanny School

Certificate 111 - Human Services

Carine TAFE

Certificate 1V - Social Housing

TAFE

Skills on Parenting Certificate -

Community Skills Training Centre

Certificate in NILS Training -

Certificate in Emergency Relief Training -

YMCA Institute of Education and Training

Similar Profiles

CREATE PROFILE
Cheryl Wainwright