Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chesric Batang

Corowa,NSW

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Officer

Corowa Aquatic Centre
10.2022 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Developed strong rapport with customers, fostering loyalty and repeat business through personalised service.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.

Senior Wait Staff

Corowa Swan Kitchen
12.2020 - 01.2023
  • Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
  • Streamlined the dining experience for patrons by efficiently managing table bookings, seating arrangements, and special requests.
  • Facilitated smooth communication between kitchen staff and waitstaff, ensuring timely delivery of meals.
  • Resolved customer complaints professionally, retaining customer loyalty and minimizing negative impact on business reputation.
  • Maintained a clean and hygienic dining environment with diligent clearing of tables, sanitising surfaces, and restocking supplies.

Education

Higher School Certificate -

Corowa High School
Corowa, NSW
10.2023

Skills

  • Payment Processing
  • Technical Support
  • Customer Support
  • Database Management
  • Multitasking
  • Product Knowledge
  • Health and Safety Compliance
  • Cleaning and Sanitizing

Certification

Massive Open Online Course (MOOC)

Completed the Understanding Dementia MOOC from the Wicking Dementia Centre, University of Tasmania, between July & September 2021

Timeline

Customer Service Officer

Corowa Aquatic Centre
10.2022 - Current

Senior Wait Staff

Corowa Swan Kitchen
12.2020 - 01.2023

Higher School Certificate -

Corowa High School

Massive Open Online Course (MOOC)

Completed the Understanding Dementia MOOC from the Wicking Dementia Centre, University of Tasmania, between July & September 2021

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Chesric Batang