Summary
Overview
Work History
Education
Skills
Timeline
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CHETNIPHAT THIANGTAE

Randwick,NSW

Summary

High-performing customer service professional with a strong focus on communication skills and team collaboration. Proven track record of enhancing organizational outcomes through effective use of soft and hard skills. Seeking opportunities in retail to further develop marketing expertise and contribute to team success.

Overview

5
5
years of professional experience

Work History

Casual Brand Ambassador

Marc Edward Agency
11.2023 - Current
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Enhanced customer experience by ensuring a clean, organized, and visually appealing retail environment.
  • Demonstrate and explain products to the customers.

Receptionist

Thana massage and Wellness
04.2022 - 08.2024
  • Accurately communicate with customers over the phone to organise and schedule appointments at the shop.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provide a positive attitude with colleagues to contribute toward a quality working environment.
  • Listen to and resolve customer complaints in a professional manner.
  • Resolved customer problems and complaints.

General Manager

Teeranan’s Ice and Beverage Retail store
01.2020 - 01.2022


  • Developed and implemented strategies to increase sales and profitability.
  • Thoroughly checking stocks and order before delivery to minimise mistakes.
  • Trained new hires and other employees to effectively perform their role in the company.
  • Maintain good connections with old and new customers across more than 20 bars & restaurants in Kata & Karon area, Phuket.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Education

Diploma of Business Management -

Sydney College
Darlinghurst, NSW
06-2026

Bachelor of Liberal Arts - English

MAE FAH LUANG UNIVERSITY
Chiang Rai, Thailand
01.2019

Skills

  • Languages:
  • Proficient in English and native in Thai
  • Technical skills:
  • MS word, Excel, POS Applications: Canva
  • Adaptable personality
  • Well organized with efficient time management skills, good problem solving skills, able to work individually and as a team, and results driven
  • Customer service
  • Effective communicator

Timeline

Casual Brand Ambassador

Marc Edward Agency
11.2023 - Current

Receptionist

Thana massage and Wellness
04.2022 - 08.2024

General Manager

Teeranan’s Ice and Beverage Retail store
01.2020 - 01.2022

Diploma of Business Management -

Sydney College

Bachelor of Liberal Arts - English

MAE FAH LUANG UNIVERSITY

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