Mikayla Paul
Beecroft,NSW
Summary
Offering a strong candidate profile with excellent communication skills and natural ability to connect with people, eager to learn and develop in customer-facing environment. Brings foundation in retail and hospitality techniques, ready to be enhanced through practical experience. Ready to use and develop my organizational and customer service skills to ensure an enjoyable experience and meet customer needs
Overview
3
3
years of professional experience
Work History
Casual Brand Ambassador
XPO
12.2021 - Current
- Provided exceptional customer service to drive satisfaction.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Worked with team to achieve sales goals for products.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Retail Worker
Gema Group Catering Service
10.2021 - Current
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Casual Retailer
City Beach Retailer
12.2021 - 04.2022
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Loreto Normanhurst
Normanhurst, NSW09-2024
Skills
- Customer service
- Effective communicator
- Customer engagement
- Positive attitude
- Strong work ethic
- Team collaboration
- Reliability and punctuality
Timeline
Casual Brand Ambassador
XPO
12.2021 - Current
Casual Retailer
City Beach Retailer
12.2021 - 04.2022
Retail Worker
Gema Group Catering Service
10.2021 - Current
High School Diploma -
Loreto Normanhurst
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