Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Retail Customer Service Officer
Rebel Sports
Miranda, NSW
07.2024 - Current
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Provided customer service in a courteous and professional manner.
Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
Established trustful relationships with customers through effective communication skills.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assisted customers with placing orders for products and services.
Traffic Controller
SSTC - Site Security and Traffic Control
Narwee , NSW
12.2022 - 07.2023
Ensured compliance with local laws, regulations and ordinances related to motor vehicle operation, parking and loading and unloading zones.
Directed pedestrians across busy streets and around construction sites.
Assembled traffic cones and pathways for vehicles and pedestrians.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Served as point of contact for members of general public, answering traffic-related questions and responding to complaints and requests.
Directed vehicles around construction sites and flagged drivers through blocked roads.
Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - Traffic Conrol And White Card Certification
Skillsfy
Arncliffe NSW
10-2022
Some College (No Degree) - RSA & RCG Certification
CBD College
Sydney, NSW
10-2022
Some College (No Degree) - Certificate II - Hospitality
Loftus Tafe
Loftus NSW
11-2018
High School Diploma -
Sylvania High School
Sylvania NSW
11-2018
Some College (No Degree) - Certificate III - Foundations For Further Study
Gymea Tafe
Gymea NSW
07-2018
Skills
Pedestrian traffic assessments
Construction Project Support
Safety Plan Implementation
Parking Space Implementation
Variable Message Sign Assembly
Public Safety and Transportation
Street Closure Coordination
Critical thinking and problem-solving
Public Relations and Communications
Attention to detail
Punctual and flexible availability
Able to lift up to 50 kgs
Have a current driving license - manual
Affiliations
I go to the gym regularly for my fitness (powerlifting) and fun. I take an interest in nutrition, as it supports my training.
I also enjoy going to the beach and swimming.
Accomplishments
3rd place in Weight Class Powerlifting Comp - 2019
Timeline
Retail Customer Service Officer
Rebel Sports
07.2024 - Current
Traffic Controller
SSTC - Site Security and Traffic Control
12.2022 - 07.2023
Some College (No Degree) - Traffic Conrol And White Card Certification
Skillsfy
Some College (No Degree) - RSA & RCG Certification
CBD College
Some College (No Degree) - Certificate II - Hospitality
Loftus Tafe
High School Diploma -
Sylvania High School
Some College (No Degree) - Certificate III - Foundations For Further Study
Gymea Tafe
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