Summary
Overview
Work History
Education
Skills
References
Timeline
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Cheyenne Lee Benn

Cheyenne Lee Benn

Koonawarra, NSW

Summary

I am a single mum looking to extend my experience in the world of patient care by advancing my career with Catholic care Illawarra. I am a friendly and happy person who values the opportunity to be able to work. I am a well presented, motivated and enthusiastic young woman with excellent communication skills and proven ability work well as an individual or as part of a team. I am eager to participate and to extend my knowledge and skills. I am hopeful that you recognize from my achievements within Catholic Care & positive client feedback that i am a strong candidate for the Team Leader role.

Overview

7
7
years of professional experience

Work History

Care Support Worker

Catholic Care
07.2023 - Current
  • Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
  • Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
  • Facilitate education and training for new starters. Ensuring they maintain the standard of care expected by Catholic care client's, recipient's & their families.
  • Enhanced patient comfort by providing personalized care and support tailored to individual needs.
  • Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
  • Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
  • Maintained accurate records of patient progress, ensuring continuity of care across multidisciplinary teams.
  • Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
  • Increased client satisfaction by promptly addressing concerns and implementing necessary changes.
  • Delivered exceptional customer service to both clients and their families by consistently exceeding expectations.
  • Provided emotional support to patients and families during difficult times, fostering resilience and coping skills.
  • Established rapport with clients and families to foster open communication and trust.
  • Participated in ongoing professional development opportunities to stay current on best practices in the field of care support work.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Home care employee

IRT HOME CARE ILLAWARRA
07.2021 - 07.2023
  • Providing assistance with personal care, medication and insulin management, meal prep, domestic assistance, grocery shopping, social support/outings, transporting to and from appointments/activities, providing emotional and physical support through day-to-day life whilst insuring customers remain independence whilst remaining in their home.

Aged care employee

IRT FIVE ISLANDS COURT
01.2017 - 01.2021
  • Providing assistance with personal care, medications and insulin, cooking and serving meals, attending to laundry, attending to wound care, supporting through end-of-life care, managing care plans, conversing and problem solving with doctors and family.

Education

Graduate ROSA -

Illawarra sports high school

Cert III in individual support -

IRT academy

Assist people living with diabetes -

Assist with medications -

01.2018

Skills

  • Emotional Support
  • Medication administration
  • Transportation Assistance
  • Meal Preparation
  • Personal Hygiene Assistance
  • Elderly Care
  • Daily living assistance
  • Time Management

References

  • Danniele Hayes, Team Manager at Catholic Care, 0418 773 814, Dannieleh@catholiccare.dow.org.au
  • Emily Abela, Former Team Leader at IRT FIC, 0416 463 696, emily.abela1992@gmail.com

Timeline

Care Support Worker

Catholic Care
07.2023 - Current

Home care employee

IRT HOME CARE ILLAWARRA
07.2021 - 07.2023

Aged care employee

IRT FIVE ISLANDS COURT
01.2017 - 01.2021

Graduate ROSA -

Illawarra sports high school

Cert III in individual support -

IRT academy

Assist people living with diabetes -

Assist with medications -

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Cheyenne Lee Benn