Charli Eames
Immanuel Lutheran College
Mooloolabah,QLD
5
years of professional experience
1
Certification
Experienced professional with a versatile background in education support, healthcare administration, and retail management. Skilled in providing comprehensive student support, coordinating administrative tasks, and delivering exceptional customer service. Solid foundation in implementing educational programs and maintaining meticulous documentation. Utilise expertise from various industries to contribute to organisational success and ensure seamless operations.
Work History
Teacher Aide & Outside School Hours Care Administrator
4 Years 9 Months- Implemented MultiLit Reading and Writing program for small student groups
- Supported teachers in preparing and delivering educational programs
- Maintained student progress documentation and assessment records
- Supervised and engaged with children in Outside School Hours Care
- Collaborated with parents and staff to ensure quality care and education
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
Social Media Marketing Intern
2 Months- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Designed and presented social media campaign ideas.
- Conducted daily updates to social media profiles to boost company online presence.
- Improved overall social media presence with consistent branding guidelines across all platforms.
Casual Manager
1 Year- Managed daily store operations and staff scheduling
- Maintained visual merchandising standards
- Handled banking and financial transactions
- Provided personalised customer service and product recommendations
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Pharmacy Assistant
1 Year- Managed prescription processing and medication inventory
- Provided patient education on medications and healthcare products
- Maintained confidential patient records
- Coordinated with healthcare providers and insurance companies
- Processed NDSS (National Disability Services Scheme) orders
- Kept pharmacy counter and related areas clean, neat and organised.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Administration Officer
11 Months- Processed pathology reports for Surgical & Medical Services
- Managed resource inventory and equipment tracking
- Coordinated administrative support for multiple medical departments
- Prepared monthly training reports and handled staff documentation
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
Education
Bachelor - Psychological Science & Business
Skills
Expertise
Educational Support
Student Assessment
Healthcare Administration
Customer Service
Inventory Management
Staff Coordination
Documentation
Management
Patient Care
Administrative Operations
Data Analysis
Social Media Marketing
Certification
Certificate III in Pharmacy Assisting
Timeline
Social Media Marketing Intern
DISSH
06.2023 - 08.2023Read More
Teacher Aide & Outside School Hours Care Administrator
Immanuel Lutheran College
01.2022 - CurrentRead More
Casual Manager
DISSH
01.2022 - 01.2023Read More
Pharmacy Assistant
Terry White Chemist
01.2021 - 01.2022Read More
Administration Officer
Queensland Health - SCUH
01.2020 - 12.2020Read More
University of The Sunshine Coast
Bachelor from Psychological Science & Business
Read More