Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CHI PHAM

Wollongong,Australia

Summary

Dedicated Business Consultant with more than 4 years experience in Market Research Industry with deep experiences in Business Analysis and Customer Relationship Management in Global Leading Research Agencies. A responsible Project Leader and a great teammate. A dedication to the highest professional standards.

Overview

10
10
years of professional experience

Work History

ACQUIRING AUSTRALIA PUBLIC ACCOUNTANT CERTIFICATE

CPA Australia
02.2021 - Current

A productive and quick self-learner who are on the way of completing CPA certification by my own.
Having some basic knowledge about Australia Taxation system such as Business Activity Statement, GST, Payroll Tax withheld, basic Tax Return....
Knowledgeable of Financial Reporting, Sale Performance Report, Brand Performance Report...

SENIOR MARKET RESEARCH EXECUTIVE

Nielsen Vietnam
04.2018 - 05.2019
  • Analyse Macro and Micro Vietnam Market Dynamics in general and Brand performance in particular (Market share, Distribution channel performance, Price elasticity, Consumer Support, Forecasting..) Present findings to executives and clients through charts, graphs, and other visual means to help them make better-informed decisions about product introductions, modifications, and marketing campaigns
  • Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests
  • Lead several Nielsen Global projects including Technical projects and Forecasting Projects
  • Experience with Business Intelligence analysis software
  • Contact: Tran Huynh - Associate Director, RMS CS
  • Email: tran.huynh@nielsen.com

SENIOR SOCIAL MEDIA CONSULTANT

Younet Group
02.2017 - 04.2018
  • Interpret data, formulate reports and make insightful & actionable recommendations
  • Provide competitive analysis on various companies' market offerings, identify market trends, pricing/business models, sales and methods of operation
  • Deliver strategic and suitable Proposal & Quotation for Client for Business Development purposes
  • Measure the effectiveness of marketing programs and strategies on Social Media Platform
  • Contact: Mai Cam Linh, Business Development Director - Email: linhmc@younetgroup.com

CLIENT EXECUTIVE

Kantar Worldpanel Vietnam
06.2015 - 08.2016
  • Effectively building and presenting quarterly or semi-annual reports/presentations about the brand's performance based on the data collection of Consumer Panel Tracking Purchasing Behaviors
  • Multi-tasking including making proposals, managing Operation Account team, administering financial materials related to 5 accounts in-charge of
  • Conducting training about Consumer Panel Methodology and World Panel Online
  • Client On-site every month to strengthen engagement level as well as strengthen partner relationship

MANAGEMENT TRAINEE

Nielsen Vietnam
12.2013 - 10.2014
  • Handling daily client requests
  • Conduct training for client about Nielsen service and software
  • Support team to build comprehensive presentation about Category/Brand performance

Education

Bachelor of Business Administration -

International University, Vietnam National University
11.2013

Skills

  • Consumer Centric Approach
  • Technology & Software focused
  • Analytical Skill
  • Critical-thinking skill
  • Solid computer skills
  • Strong communication skill (Vietnamese and English)

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

ACQUIRING AUSTRALIA PUBLIC ACCOUNTANT CERTIFICATE

CPA Australia
02.2021 - Current

SENIOR MARKET RESEARCH EXECUTIVE

Nielsen Vietnam
04.2018 - 05.2019

SENIOR SOCIAL MEDIA CONSULTANT

Younet Group
02.2017 - 04.2018

CLIENT EXECUTIVE

Kantar Worldpanel Vietnam
06.2015 - 08.2016

MANAGEMENT TRAINEE

Nielsen Vietnam
12.2013 - 10.2014

Bachelor of Business Administration -

International University, Vietnam National University
CHI PHAM