Chie Melody Mizuta
Unit 2/24-26 Brighton Parade Southport ,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Cotton On Group
11.2014 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Wrapped, boxed and weighed bakery department products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Receptionist Assistant
Last Resort
01.2014 - 08.2014
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Arranged activities for Japanese tourists and, arranged schools and home stays for students.
- Ran a in office English speaking lesson.
Fashion Model
Folio Management
01.2007 - 10.2013
- Balanced a demanding schedule of modeling assignments while pursuing professional development opportunities within the industry, demonstrating strong work ethic and dedication to career success.
- Maintained optimal physical appearance by adhering to strict diet, exercise, and skincare routines, ensuring consistent booking for modeling jobs.
- Mentored aspiring models on industry best practices, contributing to their successful entry into the fashion world.
- Adapted quickly to ever-changing styles by mastering new poses and facial expressions during photoshoots.
- Modeled garments such as dresses, coats, underclothing, and swimwear.
- Developed strong relationships with industry professionals, contributing to a diverse portfolio of work opportunities.
- Posed and strutted to demonstrate features such as garment quality, style, and design.
- Enhanced brand image by showcasing designer clothing and accessories in high-profile runway shows.
- Participated in charity fashion shows, raising funds for important causes while also increasing exposure within the community.
- Worked effectively under pressure during fast-paced runway shows while maintaining poise and grace.
- Ensured timely arrival at all bookings through effective time management, maintaining a reliable professional reputation among clients.
- Secured repeat bookings through outstanding professionalism and versatility.
Education
Cello - Music
Osaka College of Music
Osaka, JapanSkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Money Handling
- Product Knowledge
- Cash Register Operation
- Relationship Building
- Professional Appearance
- Stocking and Receiving
- Store maintenance
- Retail Store Operations
- Phone Etiquette
- Fluent in Japanese
- POS system operations
- Conflict Resolution
- Display Setup
- Independent judgement
- Order Processing
- Trend Awareness
- Brand representation
- Upselling strategies
- Fitting room maintenance
- Complaint Management
- Loss Prevention
- Friendly and Helpful
- Reliable and Responsible
- Honest and Dependable
- Attention to Detail
- Organization
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Goal-Driven
- Excellent Written and Verbal Communication
- Team Leadership
- Decision-Making
- Meeting Sales Goals
- Team Supervision
- Staff Support
Timeline
Retail Sales Associate
Cotton On Group
11.2014 - Current
Receptionist Assistant
Last Resort
01.2014 - 08.2014
Fashion Model
Folio Management
01.2007 - 10.2013
Cello - Music
Osaka College of Music
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