Ching-Hua YEH
Perth,WA
Summary
I am a motivated professional with over 4 years of experience in export freight forwarding operator in Taiwan. I possess a strong work ethic, adaptability, and excellent interpersonal skills. Skilled at working independently, I excel in tracking shipments, updating records, and communicating with international offices and export authorities. I also have strong documentation, multitasking, and organizational abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
koorak café Kings Park
Perth, WA
03.2022 - Current
- Supervised staff in providing excellent customer service to customers and trained new employees on operational procedures and policies.
- Managed customer service inquiries and complaints on time.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Managed inventory, ordering supplies as needed.
All-round
SUSHI Hub
PERTH , WA
03.2021 - 03.2022
- Prepared and cooked various types of sushi dishes, including maki, nigiri and sashimi.
- Managed cash register operations efficiently and accurately.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
Food and Beverage Attendant
Go-Sushi X
DARWIN , NT
09.2019 - 02.2020
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
Food and Beverage Attendant
Waterfront BISTRO, DARWIN Sailing Club
DARWIN , NT
04.2018 - 09.2019
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Handled cashier duties including accepting payments from customers, making changes, and balancing the cash drawer daily.
Export Freight Forwarding Operator
Pacific-Concord International Limited.
, TAIWAN
08.2012 - 10.2016
- Analyzed market trends in order to recommend suitable solutions for customers' logistics requirements.
- Coordinated with overseas agents regarding documentation preparation and cargo tracking.
- Developed and maintained relationships with suppliers, carriers, and customers to ensure efficient freight forwarding services.
- Reviewed invoices for accuracy and prepared billing documents for clients.
- Negotiated competitive rates from carriers to reduce costs associated with shipping operations.
- Produced, organized and submitted export paperwork to meet all applicable resolutions.
Education
Bachelor of International Business -
National TAICHUNG University of Education
TAIWAN06.2012
Skills
- Customer Service
- Planning and Delivery
- Staff Supervision
- Cash Handling
- Sales
- POS System
- Food and Beverage Service
- Retail Operations
Certification
- Responsible Service of Alcohol
- Certificate IV of spoken and written English for further study
Timeline
Assistant Manager
koorak café Kings Park
03.2022 - Current
All-round
SUSHI Hub
03.2021 - 03.2022
Food and Beverage Attendant
Go-Sushi X
09.2019 - 02.2020
Food and Beverage Attendant
Waterfront BISTRO, DARWIN Sailing Club
04.2018 - 09.2019
Export Freight Forwarding Operator
Pacific-Concord International Limited.
08.2012 - 10.2016
Bachelor of International Business -
National TAICHUNG University of Education
Similar Profiles
Ching-Hua YEHChing-Hua YEH
Assistant Manager at koorak café kings parkAssistant Manager at koorak café kings park
Ella ShawElla Shaw
Mcdonalds at Kings Park McdonaldsMcdonalds at Kings Park Mcdonalds
Dejanera RandolphDejanera Randolph
Ride Operator at Kings Dominion Amusement ParkRide Operator at Kings Dominion Amusement Park