Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ching Yu Li

Traralgon

Summary

I was born in China and have lived in Hong Kong for seven years. I am fluent in Cantonese, Mandarin, and English, which allows me to support people from diverse cultural backgrounds. I bring over 16 years of retail experience, complemented by strong communication and problem-solving skills. I currently work at Claro in a Specialist Disability Accommodation home, supporting clients with daily needs and wellbeing. I've completed a Certificate IV in Mental Health and am now studying the Diploma of Mental Health at TAFE Gippsland. I'm passionate about recovery-oriented care, and I’m eager to apply skills and experience to support clients in their mental health and AOD recovery journey.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Support Worker

Claro Aged Care and Disability Services
03.2025 - Current
  • Provide personalised care and support to clients in a residential SDA setting. Key responsibilities include:
  • -Assisting with personal care (hygiene, dressing, and aid changes)
  • -Preparing nutritious meals tailored to individual needs
  • -Performing safe manual handling and mobility support
  • -Administering medication under supervision
  • -Supporting clients with daily living activities
  • -Accompanying clients to medical appointments and community activities
  • -Promoting independence, well-being, and quality of life through person-centred care

Support Worker

Hireup
12.2024 - 03.2025
  • Support Worker – Hireup
  • Completed over 26 hours of support work, providing high-quality care in disability and aged care settings. Key responsibilities included:
  • Assisting with personal care (hygiene, dressing, aid changes)
  • Preparing meals suited to individual dietary needs
  • Performing manual handling safely
  • Supporting medication administration under supervision
  • Promoting client independence and well-being

Support Coordinator

Reach Social Support
08.2024 - 09.2024
  • I completed a 6-day, 45-hour placement as a Support Coordinator at Reach Social Support. In this role, I developed strong communication skills, working closely with clients to understand their needs and goals. I gained experience in coordinating a wide range of services to help clients achieve their objectives. Additionally, I learned how to collaborate with clients to develop plans that ensure funds are used effectively to support their well-being and long-term goals.

1:1 Support

Reach Social Support
08.2024 - 08.2024
  • I completed a 6-day, 45-hour placement providing 1:1 support at Reach Social Support. In this role, I was responsible for assisting clients in accessing community resources, managing time effectively with each client, and assessing their progress over specific timeframes. I developed strong communication and active listening skills, learning how to validate client feelings and build trust. Additionally, I gained insight into the challenges both clients and support organizations face and worked to ensure services were delivered in a way that met each client's unique needs.

Manager

Spoils Traralgon
12.2006 - 02.2023
  • From 2006 to 2023, I worked in retail, overseeing operations and driving growth. My responsibilities included daily management, customer service excellence, staff supervision, inventory control, and ensuring financial sustainability. I developed strong leadership skills and honed my ability to adapt to changing market trends. During this time, I successfully relocated a retail shop to Mid Valley, expanding the customer base and enhancing profitability. I implemented effective marketing strategies and maintained high standards of service, contributing to a positive reputation in the community.

Education

Diploma - Mental Health

TAFE Gippsland
12-2025

Certificate IV - Mental Health

TAFE Gippsland
VIC
12-2024

Skills

  • Leadership, Time Management, Customer service, Cash Handling, Teamwork, Interpersonal Skills, Retail Management, Community Work, First Aid, Domestic Assistance, Community Services, Manual Handling, Social Support, Empathy, Individual Support, Meal Preparation, Disability Support Services, Community Access

Certification

  • VIC Volunteer WWC Check - Issued by VIC Government
  • VIC Employee WWC Check - Issued by VIC Government
  • Australian Manual Drivers Licence
  • Vic Drivers Licence - Issued by VIC Roads
  • Criminal History Check - Issued by Victoria Police - Jul 2024 - Current
  • HLTAID011 Provide First Aid - Nov 2024 - Nov 2027
  • NDIS Worker Screening Check - Valid until Aug 2029

Languages

Chinese - Cantonese, Chinese - Mandarin, English

Timeline

Support Worker

Claro Aged Care and Disability Services
03.2025 - Current

Support Worker

Hireup
12.2024 - 03.2025

Support Coordinator

Reach Social Support
08.2024 - 09.2024

1:1 Support

Reach Social Support
08.2024 - 08.2024

Manager

Spoils Traralgon
12.2006 - 02.2023

Diploma - Mental Health

TAFE Gippsland

Certificate IV - Mental Health

TAFE Gippsland

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Ching Yu Li