Chinmaya Karmakar
Woolworths Metro
Liverpool,NSW
17
years of professional experience
Highly efficient banking well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Work History
Team Member
5 Years 8 Months- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Branch Manager
1 Year 11 Months- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Recommended loan approvals and denials based on customer loan application reviews.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
Relationship Manager
4 Years 11 Months- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
- Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance.
Assistant Relationship Manager
5 Years 3 Months- Generated new business and referral clients in partnership with financial advisors and branch team.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Worked with clients to address and respond to client and partnership management issues.
- Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Officer
3 Years 2 Months- Utilized up-to-date information to make effective decisions governing bank operations.
- Contacted potential clients to pursue sales and gather funds.
- Met with clients to generate new business and negotiate contracts.
- Represented bank at community events to establish strong ties and promote business.
Education
MBA - Finance
Skills
Customer Service
Product Knowledge
Attention to Detail
Team Member Motivation
Operational Efficiency and Safety
Cooperative Relationships
Smoothie Making
Languages
English
Professional Working
Bengali
Native or Bilingual
Timeline
Team Member
Woolworths Metro
02.2021 - CurrentRead More
Branch Manager
ONE Bank Limited
01.2019 - 12.2020Read More
Relationship Manager
ONE Bank Limited
01.2014 - 12.2018Read More
Assistant Relationship Manager
ONE Bank Limited
09.2008 - 12.2013Read More
Officer
Pubali Bank Limited
07.2005 - 09.2008Read More
University of Dhaka
MBA from Finance
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