Chinmay Sunil Bhavsar
Turner,ACT
Summary
Dynamic professional with a proven track record at Sheraton Grand Mirage Resort, excelling in leadership and teamwork. Successfully trained new stewards, enhancing team performance and sanitation standards. Skilled in social media marketing and problem-solving, I leverage innovative strategies to boost customer engagement and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stewarding
Sheraton Grand Mirage Resort
Gold Coast, QLD
06.2023 - 07.2025
- Greeted chefs in a friendly and professional manner. Trained and mentored new stewards on the team, resulting in improved team performance. I have implemented innovative cleaning techniques, improving sanitation standards.
Food Service Worker
Bay leaf restaurant
Gold Coast, QLD
11.2023 - 01.2024
- Responded promptly to customer inquiries regarding menu items or special requests.
- Cleaned kitchen areas, equipment, and utensils.
- Performed opening and closing duties as assigned by management.
Social Media Moderator
WhatNextIMS
Mumbai, India
04.2022 - 11.2022
- Developed and implemented strategies to monitor and respond to customer reviews. Monitored and responded to customer comments and inquiries on social media on time. I analyzed social media trends and customer feedback patterns to refine response strategies, enhancing overall customer satisfaction and engagement rates.
Price Risk Management
Bombay Stock Exchange
Mumbai, India
08.2020 - 10.2020
- Created a project risk management framework that identified potential risks and developed mitigation strategies to reduce project risk.
Education
MBA - Marketing and International Tourism and Hospitality Management
Griffith University
QLD02.2025
Digine Graduate Programme -
Digifine Academy of Digital Education
Mumbai, India03.2022
Bachelor of Commerce - Investment Management
Thakur College of Science And Commerce
Mumbai, India05-2019
Skills
- Leadership
- Teamwork
- Marketing
- Time management
- Multitasking
- Pressure management
- Social Media Marketing
- Problem-solving
- Google Ads
- Event Management
- Microsoft Office
- Team building
Certification
- RSA
- Barista for Beginners
- Introduction to Food Safety
Timeline
Food Service Worker
Bay leaf restaurant
11.2023 - 01.2024
Stewarding
Sheraton Grand Mirage Resort
06.2023 - 07.2025
Social Media Moderator
WhatNextIMS
04.2022 - 11.2022
Price Risk Management
Bombay Stock Exchange
08.2020 - 10.2020
MBA - Marketing and International Tourism and Hospitality Management
Griffith University
Digine Graduate Programme -
Digifine Academy of Digital Education
Bachelor of Commerce - Investment Management
Thakur College of Science And Commerce
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