Organised and dependable candidate with a proven ability to effectively manage multiple priorities, while maintaining a positive attitude. Strong work ethic and always willing to take on additional responsibilities to meet workplace goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Traffic Controller (Team Leader)
Queens Traffic Management
01.2024 - Current
Communicated with team members using two-way radios
Assembled signage to direct traffic safely through construction sites
Ensured compliance with local and state regulations
Managed teams of traffic controllers and independently ran sites on major roadways
Corresponded with VicRoads, councils and residents regarding upcoming works
Visitor Information Officer
Mount Hotham Alpine Resort Management Board
05.2023 - 11.2023
Maintained websites, updating road conditions/chain status and any additional information as required
Corresponded efficiently with visitors through email and phone, as well as face to face
Handled cash and Eftpos transactions and maintained sales and payments accordingly
Prepared and updated organisational policies & documents for head office
Assist management with day to day duties
Medical Receptionist
Grandview Family Clinic
01.2021 - 01.2023
Adhered to strict HIPAA guidelines to protect patient privacy
Coordinated patient scheduling, check-in, checkout and payments for billing
Managed multi-line phone system and greeted patients
Helped patients complete necessary medical forms and documentation
Facilitated meetings between doctors, staff and external parties
Maintained current and accurate medical records for patients
Transcribed phone messages and relayed to appropriate personnel
Supported office staff and operational requirements with administrative tasks
Food & Beverage Attendant
Phillip Island RSL
01.2018 - 01.2020
Followed sanitisation and good safety guidelines as required by regulatory agencies and company
Created appealing food arrangements for functions
Cleaned & sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Coordinated with patrons and companies to organise large-scale functions
Education
High School Diploma -
Wonthaggi Secondary College
Wonthaggi, VIC
11-2018
Skills
Friendly and approachable
Communicate effectively
Excellent literacy skills
Reliable
Critical thinking
Teamwork and collaboration
Certification
Bronze Medallion
Level 1 & 2 First Aid Certificate
Provide Cardiopulmonary Resuscitation Certificate – St Johns Ambulance
Working with Children Check
Provide Responsible Service of Alcohol (SITHFAB021)