Chloe Treble
Dapto,NSW
Summary
I am seeking full time employment as I return back to Dapto after having lived in Perth for the last 2 years. I am always up for a challenge and am very open to learning new things. I am a strong team player but can also work by myself confidently, I posses strong team leading attributes and also carry strong team member skills. I am a person who always completes tasks on time and to a high degree of quality. My work experience demonstrates my ability to juggle multiple tasks and work independently or within a team, as well as lead and manage a team.
Overview
8
8
years of professional experience
Work History
Senior Front Office Coordinator
Alexander Heights Dental Centre
01.2024 - Current
- Chair side assisting when required, Reception, Complete practice admin, Ensuring all equipment is maintained, Following all infection control policies, Reporting any discrepancies within the centre, Working between 8 dentists and between three centres, Working 6 days a week, Managing a team of 5 employees, Completing QIP Audits, Training new and existing employees at other centres, First point of contact
FIFO Dental Nurse Team Leader
Goldfields Family Dental
05.2023 - 01.2024
- Chair side assisting, Reception, Follow all WH&S protocols, Following all infection control policies, Reporting any discrepancies within the centre, Working between 8 dentists and 5 Oral Health Therapists, Working a 14 days on 7 days off roster, Working a full time contract of 130-150 hours per swing, Managing a team of 20 Dental Nurses
Senior Dental Assistant & Front Office Coordinator
Third Avenue Dental Centre
08.2022 - 05.2023
- Chair side assisting, Reception, Follow all WH&S protocols, Following all infection control policies, Reporting any discrepancies within the centre, Working between 4 dentists, Up to date with all vaccinations, Training Trainee Dental Nurses all aspects of chair side assisting, sterilisation, reception and infection control, Working a 6 day roster
Dental Assistant
Dental Assistant
09.2020 - 08.2022
- Chair side assisting, Answering and making phone calls, Answering online queries, Using D4W, Confidently able to use as well as process NAB Eftpos and HICAPS payments, Reception, Completed my Certificate III in Dental Assisting through my Pacific Smiles Dental Traineeship, Acting Assistant Manager for 3 months, Aware of all WH&S protocols, First aid trained and certified, Second point of emergency contact for the Figtree Centre, Trained the current trainee dental assistant in her role, Trained two experienced employees as per the Pacific Smiles Dental way, Reporting any discrepancies within the centres, Completing all check lists through the day/ week/ months as required, Up to date with all my vaccinations including my COVID19 double vaccination
Customer Solutions Specialist
Stellar Asia Pacific
09.2020 - 08.2022
- Full time contract, Meeting monthly KPI's, Answering inbound calls as well as making outbound correspondence calls, Providing exceptional customer service, Assisting consumers in making complaints/ providing feedback, Setting up my work station including the monitors, phones, headset, keyboard, chair and foot rest to the correct position as per SafeWork New South Wales, Entering and processing client/consumer information, Working in compliance with the Commonwealth Privacy Act 1988, Working a rotating roster, Usage of different web applications at one time, Entering correct and precise information into a consumer record, Completed my Certificate III in Customer Engagement
Crew Trainer
McDonald's
12.2015 - 09.2019
- Greeting customers, Part time contract working full time hours, Keeping up with promotions, Being responsible for cash and eftpos payments, Serving food and beverages to customers, Presentation of store, Maintained clean environment and compliance with WH&S regulations, Working front of house, back of house and café, Responsible for dealing with customer complaints, Refilling stock, Reporting discrepancies and problems to supervisor, Training crew in front of house, back of house and McCafe, Completed Certificate III in Retail Management
Education
Leadership Program in Women's STEM Jumpstart Leadership Program -
Value Creators
Kalgoorlie, WA09.2023
Certificate III in Dental Assisting -
The Dental Assistants Professionals Association
Wollongong, NSW09.2021
Certificate III in Retail -
The Australian College of Commerce & Management
Wollongong, NSW09.2020
Certificate III in Customer Engagement -
McDonald's Australia Limited
Woonona, NSW05.2019
High School Diploma -
Kanahooka High School
Kanahooka, NSW02.2018
Skills
- Great interpersonal skills
- Confident and polite manner
- Quick thinking
- Able to work as part of a team, as the leader of a team and as an individual
- Good communication skills
- Problem solving skills
- Ability to show initiative
- Sensible phone manner
- Computer knowledge
- Team leading experience
- Completeing QIP Audits
- Training Trainee Dental Nurses in all aspects of chair side assisting, infection control and sterilisation as well as marking their assessments for their Certificate III in Dental Assisting
- Organising Dental Nurses Lunch breaks
- Being the first point of contact for any troubles, questions or requirements the Dental Nurses may have
- Completeing STEM leadership courses
- Completeing stock take and ordering
References
- Rhys Naylor, Business Manager, 61408142901, admin@goldfieldsfamilydental.com.au
- Sarah Britton, Practice Manager, 61421639056, pm@thirdavenuedental.com.au
- Zowie Archer, Practice Manager, 61467777612 zowiebetterlifedental@outlook.com
Timeline
Senior Front Office Coordinator
Alexander Heights Dental Centre
01.2024 - Current
FIFO Dental Nurse Team Leader
Goldfields Family Dental
05.2023 - 01.2024
Senior Dental Assistant & Front Office Coordinator
Third Avenue Dental Centre
08.2022 - 05.2023
Dental Assistant
Dental Assistant
09.2020 - 08.2022
Customer Solutions Specialist
Stellar Asia Pacific
09.2020 - 08.2022
Crew Trainer
McDonald's
12.2015 - 09.2019
Leadership Program in Women's STEM Jumpstart Leadership Program -
Value Creators
Certificate III in Dental Assisting -
The Dental Assistants Professionals Association
Certificate III in Retail -
The Australian College of Commerce & Management
Certificate III in Customer Engagement -
McDonald's Australia Limited
High School Diploma -
Kanahooka High School