Chloe Brown-Crowe
Southport ,QLD
Summary
Reliable employee enthusiastically pursuing opportunity to add immediate value to your team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
6
6
years of professional experience
Work History
Barista/Crew Member
McDonald’s
Southport , QLD
11.2016 - 01.2022
- Pleasantly interacted with customers during hectic periods to promote a positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Upsold specialty items with beverages, increasing store sales.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Operated cash register to record transactions accurately and efficiently.
Personal Care Assistant
Harbour Quays Age Care
Biggera Waters , QLD
01.2022 - 07.2022
- Assisted with daily living activities.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and assisted with meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Daily paperwork
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Education
Certificate III - Age Care
Celtic Training
Southport, QLD09.2021
Grade 11 - High School
Southport State High School
Southport, QLD12.2019
Certificate II - Business
Novaskill
Southport, QLD06.2018
Skills
- Behaviour Redirection
- Personal Care Assistance
- First Aid Certification
- Customer service skills
- Food Storage Management
- Hospitality and Professionalism
- Equipment and Store Cleaning
- Safe Work Practices
Timeline
Personal Care Assistant
Harbour Quays Age Care
01.2022 - 07.2022
Barista/Crew Member
McDonald’s
11.2016 - 01.2022
Certificate III - Age Care
Celtic Training
Grade 11 - High School
Southport State High School
Certificate II - Business
Novaskill
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