Chloe Darker

Qualified Individual Support Worker in Ageing

• Monitored clients' activity levels and helped prevent sedentary behaviour.
• Maintained accurate records of services provided, changes in client's condition, progress notes.
• Demonstrated excellent interpersonal skills while interacting with clients, family members, physicians or other healthcare professionals.
• Provided companionship to reduce loneliness and isolation of elderly individuals.
• Supported bathing, dressing and personal care needs.

• Assisted clients with activities of daily living such as eating, dressing, and grooming.
• Provided emotional support to individuals with physical or mental disabilities.
• Monitored client progress and reported any changes in behavior or health conditions to supervisor.
• Organized recreational and educational activities for clients according to individual needs.
• Transported clients to appointments, social events, and other activities as needed.
• Maintained records of services provided, client progress, and goals achieved.
• Provided assistance in the home environment including meal preparation and light housekeeping. Made beds, swept floors and sanitized surfaces to support activities of daily living.
• Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.

• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Welcomed customers, offering assistance to help find store items.
• Stocked shelves with merchandise according to company guidelines while maintaining neatness and cleanliness standards.
• Answered phone calls promptly and handled inquiries from customers courteously while adhering to company policies and procedures.
• Answered phone calls to assist customers with questions and orders.
• Scanned items and checked pricing on cash register for accuracy.
• Calibrated scales used for weighing goods prior to purchase.