Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Evans

Geelong,VIC

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Extensive history of experience in customer service, and have recently came to the conclusion I could thrive in a position more suitable to me than in the field I'm currently in. I have a go-getter attitude, I'm always willing to upskill, and I'm excited to find new opportunities to grow within the work place.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Trainee Educator

Goodstart Early Learning
10.2022 - Current
  • Helped students explore concepts with engaging, learning-focused activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Developed and implemented classroom routines to address varying student needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.

Online Personal Shopper

Woolworths Supermarket
03.2021 - 01.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Contributed to team objectives in fast-paced environment.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Deli Assistant

Woolworths Supermarket
09.2015 - 03.2021
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.

Education

High School Diploma -

Newcomb Secondary College
Newcomb, Victoria.
12.2016

Skills

  • Excellent Work Ethic
  • Complex Problem-Solving
  • Excellent Time Management Skills
  • Effective Customer Communication
  • Food Safety Standards
  • Adaptability and Flexibility
  • Productivity Standards
  • Document and Records Management
  • Cultural Awareness

Certification

  • I have my completed : HLTAID012 Provide an emergency response in an education and care setting dated 28 February 2023.


Timeline

Trainee Educator

Goodstart Early Learning
10.2022 - Current

Online Personal Shopper

Woolworths Supermarket
03.2021 - 01.2023

Deli Assistant

Woolworths Supermarket
09.2015 - 03.2021

High School Diploma -

Newcomb Secondary College
Chloe Evans