Felicity Nicholson
Melbourne,VIC
Summary
Upbeat, customer-focused Sales Associate with experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Trainee Educator
Goodstart early learning
Carrum Downs, VIC
01.2024 - Current
- Communicating and collaborating with parents and guardians.
- Conflict resolution.
- Teamwork
- Collaborated with colleagues to develop lesson plans that met curriculum requirements.
- Participated in faculty meetings and discussed strategies for improving student outcomes.
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
Wait Staff Member
Tres Mexican
10.2022 - 11.2023
- Ensured that all orders were taken correctly and in a timely manner.
- Greeted and welcomed customers, providing them with menus.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Prepared tables by setting up linens, silverware and glassware.
- Processed payments accurately using cash registers or point-of-sale systems.
Fast Food Crew Member
McDonald’s
01.2021 - 10.2022
- Greeted customers in a friendly and professional manner.
- Operated cash registers to process customer orders.
- Stocked shelves with inventory items.
- Provided excellent customer service by responding to inquiries promptly.
Education
Year 10 Certificate -
Mordialloc College
01.2021
Skills
- Discipline and feedback
- Order Management
- Food safety understanding
- Supply Restocking
- Order Accuracy
- Effective customer upselling
- Positive and professional
- Strong Work Ethic
Personal Information
Age: 19
Hobbies and Interests
- Reading
- Colouring/Painting
- Paint by numbers
- Talking to friends and family
Timeline
Trainee Educator
Goodstart early learning
01.2024 - Current
Wait Staff Member
Tres Mexican
10.2022 - 11.2023
Fast Food Crew Member
McDonald’s
01.2021 - 10.2022
Year 10 Certificate -
Mordialloc College
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