Chloe Haisman
Mount Cotton,QLD
Summary
Dedicated and highly organised professional with extensive experience in customer service and team management. As an assistant manager in the beauty industry, I honed my skills in client relations, sales and scheduling, ensuring seamless operations and exceptional client experiences. Now seeking to leverage my strong communication abilities, attention to detail and problem-solving expertise in a travel agent role.
Overview
8
8
years of professional experience
Work History
BEAUTY THERAPIST/ASSISTANT MANAGER
Lush Tan & Brows
01.2020 - Current
- Answered phones & handled communication
- Maintained & organised documentation
- Training staff
- Assisting customers & answering questions
- Making sales
- Scheduled meetings & appointments
- Maintained discretion when dealing with sensitive topics
- Banking including reconciling accounts
- Enhanced client relationships through excellent customer service and effective communication skills
- Complaint management
RECEPTIONIST
Pure Indulgence
09.2019 - 01.2020
CUSTOMER SERVICE ASSISTANT
Priceline Pharmacy
09.2018 - 11.2019
ACCOUNTS ASSISTANT
McCarthy Durie Lawyers
04.2016 - 07.2018
Education
DUAL DIPLOMA IN BEAUTY THERAPY & SCREEN AND MEDIA -
The French Beauty Academy
01.2019
GRADUATED -
Victoria Point State High School
01.2015
Skills
Customer Service Excellence
Strong Verbal & Written Communication
High Organizational Skills
Attention to Detail
Effective Problem Solving
Time Management
Travel Planning & Coordination
Familiarity with Booking Systems
Personal Information
Date of Birth: 02/04/98
References
- Chanel Le-Moigne, Manager of Pure Indulgence Indooroopilly, 0432 678 838
- Ellie Simpson, Manager of Lush Tan & Brows, 0449 088 640
Timeline
BEAUTY THERAPIST/ASSISTANT MANAGER
Lush Tan & Brows
01.2020 - Current
RECEPTIONIST
Pure Indulgence
09.2019 - 01.2020
CUSTOMER SERVICE ASSISTANT
Priceline Pharmacy
09.2018 - 11.2019
ACCOUNTS ASSISTANT
McCarthy Durie Lawyers
04.2016 - 07.2018
DUAL DIPLOMA IN BEAUTY THERAPY & SCREEN AND MEDIA -
The French Beauty Academy
GRADUATED -
Victoria Point State High School
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