Chloe Hansen
Clyde North,VIC
Summary
A personable and highly driven professional who is ready for a fresh challenge. Renowned by my peers for my work-ethic, punctuality and ability to build rapport with both internal and external stakeholders, I am ready to embrace a fresh and exciting new career path which I believe will align with a diverse array of skill sets I have acquired through my current and previous roles.
Overview
12
12
years of professional experience
Work History
Office Administrator & Social Media Manager
B-Klean Professional Cleaning Services
2019.01 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Assistant Salon Manager
Elm Salon
2017.03 - Current
- Collaborated with Salon Manager in organizing successful promotional events that attracted new clients to the salon.
- Implemented creative marketing strategies that resulted in higher brand visibility within the local community.
- Achieved higher client retention rates with attentive follow-up calls and personalised promotion offers.
- Consistently maintained professional appearance standards for all employees, contributing to the overall presentation of the salon space.
Apprentice Hairdresser
Langwarrin Haircare
2012.10 - 2017.03
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
- Offered exceptional service and support to walk-in and scheduled customers.
Education
VCE Graduate -
Dromana Secondary College
Dromana, VIC10.2017
Skills
Time Management
Database entry
Leadership and supervision
Scheduling
File Maintenance
Calendar Management
Inbound phone call handling
Ethics-focused
Timeline
Office Administrator & Social Media Manager
B-Klean Professional Cleaning Services
2019.01 - Current
Assistant Salon Manager
Elm Salon
2017.03 - Current
Apprentice Hairdresser
Langwarrin Haircare
2012.10 - 2017.03
VCE Graduate -
Dromana Secondary College
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