Chloe Hatton
Stirling,Australia
Summary
Results-oriented leader with over four years of experience in remote operations and over ten years in health care support roles. Proven expertise in leading teams in high-pressure environments while prioritizing safety and staff support. Possesses tertiary training in mental health care and extensive hands-on recovery care experience. Dedicated to fostering robust workplace cultures that emphasize employee safety and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Remote Accommodation & Facilities Advisor (Supervisor) – Remote Mining Operations
SODEXO
Dampier, WA
01.2022 - Current
- Managed a team of 20+ staff across a 500-room site, ensuring smooth operations day and night.
- Supported staff wellbeing by handling fatigue, resolving disputes, and being a trusted sounding board.
- Delivered training on safety, conduct, and teamwork, lifting morale and reducing turnover.
- Responded discreetly to workplace concerns and connected staff to support services.
- Built a culture where people felt respected, safe, and able to do their best.
- Managed day-to-day accommodation services while building positive relationships with residents.
- Gained firsthand insight into the pressures FIFO workers face and the importance of support systems.
- Recognised as approachable, reliable, and trusted by staff to address workplace issues.
- Facilitated annual deep cleaning services across 600+ accommodation rooms and facilities across village.
Community Support Worker- NDIS
Aastha Community Care, Perth Disability Services, My Flex Health
Perth, WA
01.2019 - 01.2022
- Provided personal physical and emotional support to participants.
- Assisted with daily living tasks.
- Transport for clients in car and encouraging and facilitating community access/involvement and activities outside of the home.
- Assisted with administering medication in accordance with client care plans.
- Manual handling and physical assistance to complete tasks such as personal hygiene and showering routines, repositioning assistance and assisting with overall accessibility both in the home as well as in the community.
- Carefully and effectively followed individual participant care plans in accordance with their needs and to meet their specific and/or desired goals and objectives as well as in line with organisational model of recovery.
Recovery Partner- Residential support and care services – High-risk client care in psychiatric 24 hr care facility (Mental health)
Community Options | SOUTHERN CROSS CARE
Stirling, WA
01.2015 - 01.2019
- Assisted with daily living activities including personal care, medication, meal preparation, and social support.
- Liaised with care coordinators to provide important updates on client care needs and requirements.
- Accurately followed care plans and maintained detailed daily progress notes.
- Established trust and maintained strong, ongoing relationships with clients and their families.
- Supported clients in achieving independent living and improving quality of life.
Education
Certificate IV - Mental Health
West Coast Institute of Technology
JoondalupCultural Awareness Training – FIFO industry
Graduate - undefined
Balcatta Senior High School
01.2012
Skills
- Experience in leading diverse teams and supporting their wellbeing in high-pressure environments
- Experience working with vulnerable diverse groups of individuals in the community with high complex needs community
- A solid understanding of workplace safety, wellbeing, and cultural respect
- Experience designing and delivering training that creates real impact
- Strong communication skills, with the ability to build trust across all levels of an organisation
Training
- Resolved multiple workplace conflicts before escalation, earning recognition for fair handling.
- Rolled out safety and conduct training that was adopted across multiple sites.
- Built strong relationships in a transient FIFO workforce, creating stability in high-turnover environments.
Certification
Certificate IV Mental Health
Languages
English
Full Professional
Timeline
Remote Accommodation & Facilities Advisor (Supervisor) – Remote Mining Operations
SODEXO
01.2022 - Current
Community Support Worker- NDIS
Aastha Community Care, Perth Disability Services, My Flex Health
01.2019 - 01.2022
Recovery Partner- Residential support and care services – High-risk client care in psychiatric 24 hr care facility (Mental health)
Community Options | SOUTHERN CROSS CARE
01.2015 - 01.2019
Certificate IV - Mental Health
West Coast Institute of Technology
Cultural Awareness Training – FIFO industry
Graduate - undefined
Balcatta Senior High School