Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Chloe LOURIGAN

Brisbane,QLD

Summary

Hi, I'm Chloe, a friendly and dedicated team member with almost 3 years of customer service and retail experience. I’m passionate about creating positive experiences for others and excited to contribute my professionalism and attention to detail in a dynamic team environment. I pride myself on my reliability, flexibility and self-motivated attitude.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonalds
Maryborough, QLD
01.2025 - 05.2025
  • Trained and mentored new staff, promoting teamwork, consistency, and high performance across all shifts.
  • Maintained high standards of store cleanliness, product presentation, and compliance with safety protocols
  • Resolved customer concerns professionally, demonstrating strong communication and problem-solving skills
  • Worked collaboratively with managers to meet sales and service targets, ensuring smooth workflow and customer satisfaction

Crew Member

McDonalds
Maryborough, QLD
10.2022 - 12.2024
  • Demonstrated reliability and initiative by supporting team leaders in daily operations and product quality control
  • Maintained composure and attention to detail in a high-volume environment, ensuring a seamless guest experience
  • Adapted communication style to suit a diverse clientele, demonstrating emotional intelligence and service focus

Education

Honours Bachelor of Law - Current Study

Queensland University of Technology
Brisbane, QLD

Bachelor of Business (Management) - Current Study

Queensland University of Technology
Brisbane, QLD

Fraser Coast Youth Advisory Committee: 2023

Youth Councillor

Certificate III Sampling And Measurement: 2023

ABC Training

Completion of High School: 2024

St Mary's College
Maryborough, QLD

Certificate II Laboratory Skills: 2024 -

ABC Training

Skills

  • Communication & Active Listening
  • Team Collaboration & Support
  • Adaptability
  • Responsibility & Reliability
  • Customer Problem Resolution
  • Punctuality

Accomplishments

  • Achieved A's across all senior subjects
  • McGuren Shield of Application, Organisation, and Study - recipient 2024
  • Excellence in Senior Biology- recipient 2024
  • Top of Legal Studies – recipient 2024
  • 90+ ATAR
  • Exceptional Diligence Award – 2025
  • Gold Academic Award – 2019–2024

References

Charlea Genrich, McDonald's manager

charleagenrich@icloud.com

0478733745

Bree Brokenshire, Principal, St. Mary's College

bbrockenshire@bne.catholic.edu.au

0414381714

Timeline

Crew Trainer

McDonalds
01.2025 - 05.2025

Crew Member

McDonalds
10.2022 - 12.2024

Honours Bachelor of Law - Current Study

Queensland University of Technology

Bachelor of Business (Management) - Current Study

Queensland University of Technology

Fraser Coast Youth Advisory Committee: 2023

Youth Councillor

Certificate III Sampling And Measurement: 2023

ABC Training

Completion of High School: 2024

St Mary's College

Certificate II Laboratory Skills: 2024 -

ABC Training
Chloe LOURIGAN